Top Customer Success Jobs

The Strategic Customer Success Manager manages a portfolio of strategic customers, focusing on relationship building, driving value realization, and achieving renewal and expansion targets. This role involves strategic planning, problem-solving for customer escalations, and cross-functional collaboration to ensure customer satisfaction and growth.

As a Customer Support Specialist, you will provide support through various channels, helping customers navigate the company's SaaS platform and addressing their inquiries promptly. Responsibilities include managing support tickets, collaborating with teams, and assisting in the testing of new features to enhance the customer experience.

The Customer Support Specialist will learn Greenlight Guru’s software, respond to support tickets, provide assistance via email, chat, phone, and video, escalate issues, build relationships, and participate in testing new features.

The Customer Success Manager is responsible for managing customer portfolios by building strong relationships, driving value realization, ensuring effective adoption of solutions, and achieving retention goals. This position requires consultative engagement and cross-functional collaboration to enhance customer satisfaction and support account growth.

The Customer Success Manager will manage customer portfolios by building relationships, driving value realization, and achieving retention goals. The role involves consultative engagement to understand customer needs, deliver tailored strategies, ensure adoption of solutions, and secure long-term partnerships while collaborating with cross-functional teams.

The Customer Success Manager at Greenlight Guru is responsible for managing customer relationships, driving value realization, and achieving retention goals. This role involves engaging with customers to align their business objectives with tailored strategies and ensuring the effective adoption of the company's solutions. It also includes collaboration with cross-functional teams and tracking account health metrics.

The Customer Success Manager at Greenlight Guru manages a portfolio of customers by building relationships, driving value realization, and achieving retention goals. This role involves engaging with customers to understand their business needs, conducting executive business reviews, and resolving escalations through cross-functional collaboration.