As the Enterprise Customer Success Manager at AlertMedia, you will manage and grow relationships with enterprise accounts, ensuring customer satisfaction through strategic guidance and tailored solutions. Your role involves conducting Quarterly Business Reviews, driving adoption, and collaborating with various teams to enhance customer value and retention.

The Customer Success Manager at AlertMedia will manage relationships with emerging customers, ensuring their success and satisfaction. This role involves driving customer adoption of the platform, facilitating collaboration through webinars, and managing customer inquiries and issues in a timely manner. The candidate will work closely with Customer Success, Support, Marketing, and Sales teams to meet customer needs and promote account growth.