The Supplier Support Specialist at Smartcat is responsible for providing high-quality support to freelancers and language service providers. This includes maintaining suppliers' satisfaction, resolving customer issues in a timely manner, and working collaboratively in a remote environment. Excellent communication skills and a commitment to helping others are essential.

The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.