Top Customer Success Jobs
As a Product Support Specialist, you will provide hands-on customer support, ensuring clients maximize the use of Clay's product. You will gather customer feedback for product improvement, create supporting content, and collaborate with different teams to enhance the customer experience.
As a Growth Strategist at Clay, you will onboard customers, drive product adoption, expand customer plans, build new programs, and impact the product roadmap based on customer feedback. This role emphasizes understanding customers' goals and helping them leverage Clay effectively, enhancing their business growth.
As a Product Support Manager at Clay, you'll lead a team of support specialists, ensuring customers maximize product value while providing exceptional support. You'll hire and mentor the team, hit monthly performance targets, optimize support systems, analyze customer feedback for product improvement, and collaborate with engineering and product teams to handle incidents.
As an Enterprise Growth Strategist at Clay, you will onboard customers, strategize their ongoing use of the product, drive renewals and expansions, build new programs, and provide valuable feedback to the product team based on customer interactions.
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