This role manages and supports the Salesforce.com ecosystem at Chamberlain Group, collaborating with various stakeholders to define and execute the Salesforce strategy. Responsibilities include leading projects, maintaining system configurations, supporting teams of Salesforce admins and developers, and ensuring successful deployments while staying aligned with industry trends.

The Vice President of Quality and Customer Satisfaction will lead the development and execution of a comprehensive Quality and Customer Satisfaction strategy, oversee quality initiatives across all aspects of the product lifecycle, drive a customer-centric culture, and maintain performance metrics to enhance customer experience and product quality.