Top Customer Success Jobs

The Customer Support Specialist Tier 2 at Funnel Leasing will engage with customers to provide support via phone, email, and chat. The role involves troubleshooting software issues, analyzing customer interactions, documenting results, and contributing to knowledge methodologies. The specialist will also escalate issues as needed and maintain performance metrics.

The EEO Specialist will prepare draft Final Agency Decisions by analyzing all claims in formal complaints, addressing procedural and substantive issues, providing legal analysis, and ensuring compliance with applicable laws.

The Reimbursement Success Manager at Prochant oversees billing operations for several medical billing departments, focusing on relationship-building with clients and stakeholders. Responsibilities include implementing effective billing processes, improving cash flow, managing billing risks, and collaborating with internal teams. The role requires a strong leader skilled in project management and communication.

The Enterprise Customer Success Manager will manage complex enterprise accounts, ensuring user adoption and maximizing ROI from Dayshape’s software. Responsibilities include hosting customer meetings, strategizing account plans, providing training, and liaising with various stakeholders to improve product usage and customer satisfaction.

Fors Marsh is looking for interested candidates to join a committed team that focuses on research, advisory, and communications. The organization aims to influence human decision-making and create impactful solutions across various projects. They emphasize employee well-being and professional development, offering a unique work culture and generous benefits.

As a Customer Success Manager at Triple Whale, you will manage relationships with enterprise clients, advising them on marketing strategies and best practices, while collaborating with Sales and Support. Your role will also involve forecasting revenue, understanding customer goals, analyzing usage, and presenting at client meetings to drive product adoption and account growth.

As a Trademark Docketing Specialist at Alt Legal, you will provide docketing support for trademark prosecution and enforcement matters, update docket records, generate reports, and assist in onboarding clients while collaborating with a core team to enhance workflow processes.