Top Customer Success Jobs
The EEO Compliance Specialist will conduct legal research, draft legal documents, and finalize complex documents for submission to government agencies. Responsibilities include ensuring document accuracy, formatting, and compliance, as well as conducting EEO counseling and providing legal insights based on extensive research using legal databases.
The Software Deployment Specialist will manage the deployment of the MiTek Software Suite for component manufacturers, including training customers and customizing systems based on their processes. Responsibilities include identifying business processes, recommending hardware upgrades, and supporting customers through the transition.
The Customer Experience Manager is responsible for coordinating contract activities and ensuring alignment between clients and internal teams at Q2. This role involves negotiating terms, managing client relationships, monitoring project implementation, and collaborating with other departments to achieve profitability and client satisfaction.
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As a Client Success Manager, you will ensure client success by aligning services with business objectives, fostering relationships, monitoring account health, and optimizing services. You will also drive satisfaction, manage renewals and upselling opportunities, and analyze client feedback to enhance service quality.
The Customer Success Manager at Toku will develop and maintain client relationships, ensuring customer satisfaction and resolving payroll-related issues. Responsibilities include onboarding clients, troubleshooting payroll discrepancies, collaborating with cross-functional teams, and ensuring payroll compliance.
As a Customer Success Manager at interface.ai, you will act as the primary point of contact for enterprise clients, helping them achieve their business objectives through the company's AI platform. Responsibilities include managing client relationships, understanding their needs, upselling solutions, and providing insights on platform usage.
As a Customer Support Specialist, you will provide support for MealSuite's food service management applications, assisting users via phone, chat, and email. You'll handle inquiries about software and hardware, guide users through troubleshooting steps, track support tickets, and report any system issues to the product team. Strong communication and a customer-centric attitude are essential.
The Case Management Associate is responsible for entering new cases, reviewing applications, ordering medical exams, monitoring case progress, and maintaining positive relationships with agents and underwriters.
The Customer Success Manager, Midmarket is responsible for driving customer growth and success across Mid Market Accounts, particularly in the automotive sector. Key duties include managing customer relationships, advising on product usage, overseeing the entire customer lifecycle, and handling escalations. The role requires engagement with customers to understand their needs and provide solutions that drive value and renewals.
The Brand Experience Specialist is responsible for executing brand strategies and delivering exceptional brand experiences for their assigned region or site. They collaborate with the global Brand Experience team and local leaders to tailor brand activations and communications, mentor team members, and manage customer visit logistics.
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