Top Customer Success Jobs

Collectors is seeking a Pricing Results Specialist with expertise in sports cards to review and adjust customer-selected submission service levels on PSA orders. Responsibilities include reviewing pricing accuracy, staying updated on collectibles pricing, and identifying improvements. Candidates should have firsthand knowledge of sports cards, background in operations or customer service, and proficiency in Word, Excel, and custom processing systems.

The Fraud & Identity Specialist will be responsible for preventing fraud, identifying fraudulent activities, handling internal escalations, and ensuring the security of the Instacart platform.

As a Customer Service Representative, you will be the main contact for clients, providing caring support throughout their journey in financial hardship programs. You will handle high-volume calls, resolve issues, and maintain positive client relationships while ensuring compliance with company standards.

Alma aims to simplify access to affordable mental health care for therapists by providing tools for business management and growth. They invite candidates to register for future opportunities and encourage them to check their job board regularly.

As a Customer Success Manager, you will manage relationships with enterprise accounts to ensure customer satisfaction, drive product adoption, and achieve retention and growth. You will guide customers in aligning their goals with Contentful while monitoring performance indicators and mitigating risks. This role involves contract negotiations, facilitating renewals, and translating customer insights into actionable product feedback.

As a Technical Support Associate at Webflow, you will deliver exceptional customer experiences, assist users in support queues using tools like Zendesk and Jira, document and report bugs, and advocate for customers' needs to enhance the product and services offered by Webflow.

The Commercial Customer Success Manager at Udemy will manage a book of business of 60-70 clients in North America and Brazil, focusing on customer engagement, revenue retention, and expansion. Responsibilities include developing success plans, conducting customer meetings, and collaborating cross-functionally to enhance customer experience and drive outcomes.