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Top Customer Success Jobs in Austin, TX
Information Technology • Software
The Customer Success Associate is responsible for managing post-sales relationships to drive customer adoption and retention of the Enablon platform. They act as subject matter experts, facilitate communication between customers and the company, and develop strategic account plans to enhance customer satisfaction. This role requires excellent communication and organizational skills, along with a strong understanding of EHS-related functions.
Top Skills:
Enablon
Artificial Intelligence • Cloud • Information Technology • Software
As a Customer Growth Solution Architect, you will develop strategic roadmaps with customers, ensuring technical alignment and driving value realization. You will monitor customer health, support cross-functional collaboration, and design quality frameworks tailored to customer goals, utilizing Tricentis tools.
News + Entertainment
The Bar Back at Dave & Buster's supports bartenders by maintaining clean and stocked bar areas, delivers food and drink to guests, follows alcohol awareness procedures, and ensures guest satisfaction. The role involves lifting, moving about the facility, and working in varying temperature environments. Ideal for those looking for flexible hours around other commitments.
Featured Jobs
Semiconductor
The internship focuses on providing support within the Customer Support organization, allowing interns to work alongside engineers and project managers. Interns will document their findings and present them at the end, engage in process evaluation, create data visualizations, and collaborate on continuous improvement projects.
Top Skills:
Python
Other • Software
As a Customer Support Representative at Lightspeed Systems, you will handle customer inquiries through various channels, manage support tickets, troubleshoot issues, and provide guidance to enhance customer experience. This role requires strong problem-solving skills and effective communication to ensure customer satisfaction in a fast-paced environment.
Top Skills:
Salesforce
Cloud • Consulting
The Customer Engineer at SADA will engage with clients to understand their technical needs, design tailored solutions, conduct training sessions, and provide ongoing support. They will collaborate with various teams to implement and demonstrate solutions, ensuring customer satisfaction through effective communication and workshops.
Top Skills:
AIAWSAws Cloud FormationAzureDockerGCPKubernetesLlmMicrosoft Azure AutomationTerraform
Big Data • Internet of Things • Mobile • Other
As a Messaging Compliance Specialist, you will facilitate SMS messaging for customers, ensuring compliance while addressing their inquiries and resolving technical issues. The role involves tracking metrics, building relationships, and coordinating with the messaging team for an optimal customer experience.
Information Technology • Security
As Head of Customer Support, you'll lead a team to enhance customer experiences, drive operational excellence, manage escalations, foster a customer-first culture, and implement process improvements. Collaboration with other departments is crucial for maximizing customer satisfaction and support efficiency.
Mobile • Software
The Customer Success Engineer I at Jamf assists customers in implementing Jamf products and provides training for effective usage. Responsibilities include onboarding new customers, delivering technical training, troubleshooting issues, and maintaining product knowledge. This role emphasizes customer support and relationship-building to ensure successful adoption of Jamf's technology.
Top Skills:
JavaScriptPython
Consumer Web • Greentech • Hardware • Information Technology • Software
The Service Desk Specialist handles complex issues and serves as an escalation point for urgent matters, requiring strong problem-solving and communication skills. Analysts work in on-call rotations to provide continuous support and manage high-pressure situations effectively.
Top Companies in Austin, TX Hiring Customer Success Roles
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