Workplace Technology Associate Engineer

Company Description

Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.

Job Description

Checkout.com is actively looking for an enthusiastic IT Engineer to join our Workplace Technology team. This team member will be responsible for providing technical support to users on-site and working remotely throughout the region. In a truly fast paced environment, you'll be the in office point of contact for our users on everything and anything technology related to IT.

With an environment that is predominantly cloud based, this is a great opportunity to work with market leading cloud technologies, ensuring users have access to what they need to do their jobs and helping them get the most out of their tech.

Based in our London headquarters, you'll be helping to maintain the technology in the workplace and working closely with different stakeholders around the business to support their requirements.

The ideal candidate will be self motivated and dedicated to learning with a positive can-do-attitude, willing to work in a steadfast, global, and collaborative environment.

 How you’ll make an impact:

• Provide customer focussed technical support to our local users, on a mix of Mac & Windows devices
• Support and troubleshoot a wide range of market leading SaaS applications and tools such as Google Workspace, Okta, Jamf, InTune, Slack and Atlassian
• Partner with our Workplace Experience team, to maintain the office technology including desk setups, conference rooms, WiFi and digital signage
• Support and assist with events and the AV technology throughout the office 
• Assist with the onboarding of new joiners. Ensuring access and hardware is provided and hosting IT inductions.
• Manage local inventory and IT stock levels ensuring all items are recorded and tracked appropriately
• Capable of researching independently and finding solutions to various application issues
• Act as a point of resource for everything technology
• Act as an escalation point for our IT Service Desk team

What we’re looking for:

• Experience and exposure to supporting both Apple OS and Windows devices
• Ability to troubleshoot and fix laptop hardware, upgrade components and support peripheral/accessories
• Creative problem solving skills, with good attitude and willingness to learn and develop
• Customer service mindset
• Basic knowledge of networking, servers and databases is preferred
• Knowledge of Cloud environments would be desirable
• Excellent written and verbal communication skills
• Fluent in English

Additional Information

Apply without meeting all requirements statement 

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 

Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. 

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

Take a peek inside life at Checkout.com via

• Our Culture video https://youtu.be/BEwnpHuadSw
• Our careers page https://www.checkout.com/careers
• Our LinkedIn Life pages bit.ly/3OaoN1U
• Our Instagram https://www.instagram.com/checkout_com/

Apply without meeting all requirements statement 

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 

Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. 

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

Take a peek inside life at Checkout.com via

• Our Culture video https://youtu.be/BEwnpHuadSw
• Our careers page https://www.checkout.com/careers
• Our LinkedIn Life pages bit.ly/3OaoN1U
• Our Instagram https://www.instagram.com/checkout_com/