Workplace Operations Specialist

About the role:

• The Workplace Operations Team manages employee workspace needs in our dedicated offices and any needed workspace. This role will work on-site out of our Madison, WI office. Some of our other office locations include Birmingham, AL, Chicago, IL, and Boston, MA. Additionally, we have co-working spaces in New York, NY and Mexico City, Mexico.
• You will serve in the full-time, exempt role of Workplace Operations Specialist reporting to the Head of Workplace Experience. This role is responsible for ensuring the office(s) runs smoothly and bringing a positive energy to the office culture. 
• This position requires you to be in the office on a regular basis with the potential to travel to other offices.
• This role involves managing the Madison office & studio location, but shares responsibility for all of the other work locations.

Scope of Responsibilities:

• Making sure the office is clean and functioning properly for employees - including office equipment and facilities. 
• In charge of all the snacks and amenities, plus additional help with lunch, breakfast and occasional dinner meetings.
• Expense reporting & budget tracking.
• Maintaining supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Liaising with internal business units and external vendors to implement matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.
• Helping route visitors (including guest registrations), mail and vendors
• Maintain relationship with building management by utilizing tenant portal and email communication
• Informing the entire office of any disruptions, i.e. fire drills, noise, building announcements, power outages, etc.
• Provide additional support to other satellite offices.
• Supporting effective communication across all teams/departments (e.g., correspondence, presentations, policies & procedures).
• Bi-weekly post office visits; occasionally offsite storage visits.
• Help with planning and coordinating office events.
• Provide additional support to other responsibilities of the Workplace Operations team.

We know we’re both succeeding when:

• Offices & Studio are running smoothly and fully stocked.
• Needs are anticipated and events are handled appropriately.
• Communication is handled timely and professionally.
• Employees are coming into the office to work and collaborate.
• We are cultivating a positive work environment that employees enjoy.

Skills we believe you need for the position:

• 1+ years of experience in an administrative or office management role.
• Enjoys working and collaborating with people.
• Patient, friendly, outgoing and willing to answer questions.
• Able to multitask and handle several different kinds of tasks in one day.
• Self-starter who can fill down time with pursuing new ideas and improving processes.
• Excellent oral and written communication skills.
• Can work both independently and within a team.
• Highly energetic with excellent organizational and problem-solving skills.
• Previous experience coordinating group outings and purchasing supplies.
• Excellent follow-up skills and attention to detail.
• Ability to commute to the office daily.
• No task is too small attitude.

Compensation:

At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $65,000 - $70,000. We also offer all employees equity in Fetch, so that everyone can benefit from Fetch’s growth.

At Fetch, we'll give you the tools to feel healthy, happy and secure through:

• Stock options for everyone
• 401k Match: Dollar-for-dollar match up to 4%.
• Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
• Continuing Education: Fetch provides $10,000 per year in education reimbursement.
• Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
• Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. 
• Robust Leave Policies: 18 weeks of paid parental leave for primary caregivers, 12 weeks for secondary caregivers, and a flexible return to work schedule.  
• Hybrid Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.