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Founded in 2014, Ledger is the global platform for digital assets and Web3. Over 20% of the world’s crypto assets are secured through our Ledger Nanos. Headquartered in Paris and Vierzon, with offices in the UK, US, Switzerland and Singapore, Ledger has a team of more than 700 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7 millions units already sold in 200 countries.
At Ledger, we embody the values that make us unique: Pragmatism, Audacity, Commitment, Trust and Transparency. Hear from our employees how they shape the work we do here.
Your mission:
The Workplace Operations Manager at Ledger is responsible for overseeing non-technical building services at our newly inaugurated headquarters at 106 Rue du Temple (106T) and coordinating operations across our international offices. This role emphasizes operational excellence, proactive space planning, effective budget management, and the delivery of a high-quality workplace environment that aligns with Ledger's strategic ambitions.
- Supervise and enhance service provider performance for cleaning, catering, mailroom, reception, and other non-technical services at 106T ;
- Develop and implement strategies to improve food offerings, employee amenities, and overall workplace satisfaction ;
- Regularly evaluate vendor contracts to ensure quality and cost-efficiency
- Anticipate workplace needs through proactive space planning and zoning, ensuring optimal utilization of the 106T headquarters ;
- Collaborate with cross-functional teams to align spatial setups with business objectives ;
- Support workplace changes and moves, ensuring minimal disruption and optimal functionality.
- Work closely with Engagement teams to support successful internal and external events at 106T and other locations ;
- Align with stakeholders (e.g., HR, IT, Facilities) to deliver consistent and integrated workplace experiences ;
- Act as a central point of contact for workplace-related inquiries and escalate soft service challenges as needed.
- Oversee and coordinate workplace operations across Ledger's international offices, ensuring consistency in service delivery and adherence to company standards ;
- Facilitate communication and best practice sharing among regional workplace teams.
- Identify and anticipate future workplace needs, proposing and implementing solutions to meet evolving demands ;
- Develop and manage service improvement projects, ensuring alignment with company culture and values ;
- Monitor workplace trends and innovations to keep Ledger at the forefront of employee experience design.
- Oversee budgets for soft services, ensuring alignment with financial constraints while maintaining service quality;
- Ensure compliance with safety, hygiene, and regulatory standards for all workplace services.
What we’re looking for:
- Bachelor’s degree in business administration, hospitality management, or a related field ;
- Proven experience (5+ years) managing workplace operations with a focus on soft services and employee experience; - Strong management and interpersonal skills with the ability to build relationships across functions and with external vendors ;
- Expertise in space planning, workplace zoning, and managing complex service portfolios ;
- Organizational and project management skills, with a proactive and problem-solving mindset ;
- Familiarity with workplace technology and finance tools and platforms to manage soft services (e.g., Jira Ticketing) ;
- Excellent proficiency in English ;
- Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities.
What’s in it for you?
Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
Flexibility: A hybrid work policy
Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
Well-being: Personal development, coaching & fitness with our dedicated partners
Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days
High tech: Access to high performance office equipment and gadgets, including Apple products
Transport: Ledger reimburses part of your preferred means of transportation
Discounts: Employee discount on all our products
Top Skills
What We Do
Founded in Paris in 2014, LEDGER is a global platform for digital assets and Web3. Ledger is already the world leader in Critical Digital Asset security and utility. With more than 6M devices sold to consumers in 200 countries and 10+ languages, 100+ financial institutions and brands as customers, 20% of the world’s crypto assets are secured, plus services supporting trading, buying, spending, earning, and NFTs. LEDGER’s products include: Ledger Stax, Nano S Plus, Nano X hardware wallets, LEDGER Live companion app, [ LEDGER ] Market, the world’s first secure-minting and first-sale distribution platform, and Ledger Enterprise. With its ease of use, LEDGER allows a user to begin investing in digital assets and ultimately, achieve financial freedom in a safe and stress-free environment.
Headquartered in Paris and Vierzon, with offices in London, New York and Singapore, Ledger has a team of more than 900 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto
Headquartered in Paris and Vierzon, with offices in London, New York and Singapore, Ledger has a team of more than 900 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including more than 6 millions devices already sold in 180 countries.
Ledger combines either Nano S Plus or Nano X and the Ledger Live app to offer consumers the easiest way to start their crypto journey while maintaining full control over their digital assets. With its ease of use, Ledger allows users to begin investing in digital assets and ultimately, achieve financial freedom in a safe and stress-free environment, with education provided by its Ledger Academy and Quest.
In addition to consumer products, Ledger has also developed Ledger Enterprise, a digital asset custody and security solution for institutional investors and financial players.
