Calling all greeters, crowd-pleasers, and anyone else who takes pride in providing world-class service! Warby Parker is on the lookout for a Workplace Experience Coordinator to join our New York City headquarters. Our office is always abuzz with visitors, including customers, messengers, job seekers, and our spirited team. Amidst all the bustle, our ideal candidates can remain upbeat, confident, and organized, to ensure that every guest and employee’s experience is nothing short of wonderful. Up for the task? Keep reading!
Location expectations:
This role requires being in-office five days a week from 9 a.m.–6 p.m. ET on Tuesdays, Wednesdays, and Thursdays, and 9 a.m.–5 p.m. ET on Mondays and Fridays
What you’ll do:
- 80% of the role is focused on front desk coordination
- Serve as the receptionist for our New York City headquarters
- Coordinate office visits for customers, candidates, vendors, and VIPs alike—only you can make a visit to our office feel like a uniquely Warby Parker experience
- Assist our on-site retail showroom by providing exemplary customer service and making sure customers and eye exam patients feel welcome in our space
- Act as a point person for mail, deliveries, messenger requests, and outbound packages of all shapes and sizes, making sure they arrive safely and make it into the right hands
- Assist with our office’s catered lunches, weekly All Hands meeting breakfasts, and other meals for the team
- Help with ad hoc administrative tasks as they pop up (e.g., booking conference rooms, looking into event venues, supporting executive and external meetings, coordinating schedules, etc.)
- Draft regular communications to inform employees of events or planned maintenence
- Support our office operations, including employee support tickets, office safety, office repairs and construction, and other operational tasks that support a smooth-running workplace
- 20% of this role is focused on Employee Experience program coordination
- Contribute to a variety of employee-facing initiatives, such as new hire orientation, anniversary gifting, company-recognition programs, and more!
- Be a key player in the planning and support of office events like seasonal parties, photo shoots, filming, and holiday meals
- Help champion company culture, constantly pushing the envelope so Warby Parker continues to be one of the best places to work
- Support exciting and meaningful employee events and programs in line with our core values—specifically to increase engagement, belonging, and wellbeing
Who you are:
- Backed by 1+ years of experience in reception, HR, events, retail, facilities, or another people-focused role
- Detail-oriented and meticulous—you wrote the manual on organization
- A strong collaborator who’s comfortable working with people of all skill sets and specialties—including executives and VIPs
- A motivated self-starter with a no-task-too-small approach
- Excited by and able to manage multiple tasks and priorities with competing urgency and timelines
- Comfortable with public speaking, content creation, and stakeholder communication
- Comfortable working in G Suite and learning new softwares as necessary
- Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)
Some benefits of working at Warby Parker for full-time employees:
- Health, vision, and dental insurance
- Life and AD&D Insurance
- Flexible vacation policy
- Paid Holidays
- Retirement savings plan with a company match
- Parental leave (non-birthing parents included)
- Short-term disability
- Employee Assistance Program (EAP)
- Bereavement Support
- Education Reimbursement
- Free eyewear
- And more (just ask!)
Warby Parker, in good faith, believes that the posted salary range is accurate for this role in New York at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future.
New York Pay Range
$48,125—$55,000 USD
If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”).
About Us:
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.
We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.
Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)
Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.
What We Do
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.
We’re constantly asking ourselves how we can do more and make a greater impact—and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale, be profitable, and do good in the world—without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.
Glasses, sunglasses, contacts, and eye exams—we’ve got your eyes covered. Shop prescription eyewear starting at $95 online or find a store near you at warbyparker.com
Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. As of 2020, over eight million pairs have been distributed—and we’re only just getting started. Learn more at warbyparker.com/buy-a-pair-give-a-pair
