Working Student, Software Support (m/w/d)

Posted 8 Days Ago
Be an Early Applicant
Frankfurt am Main, Hessen
Entry level
Big Data • Software
The Role
As a Working Student in Software Support, you will assist municipal clients with debt management software, answer technical queries, implement smaller technical requests after training, discuss client requirements internally, and occasionally support the sales team with projects.
Summary Generated by Built In

Job Category:

Sales & Business Development

Pay Grade Range:

€26,640.00 - €62,160.00

Disclaimer: The base salary range represents the low and high end of Altus Group’s “Pay Grade Range” for this position in the primary work location. Actual hiring salaries will vary depending on factors including but not limited to work experience, and geographic market data for the role. The Pay Grade Range listed above does not reflect Altus Group’s total compensation for employees. Other rewards may include an annual bonus, flexible work arrangements, and region-specific benefits.

Unlock your Altus Experience!

If you’re looking to advance your career in data analytics, expertise, and technology for the rapidly growing global CRE market, there’s no better place than Altus Group. At Altus, our work is purposeful. Every day, our employees drive impact, innovate, and shape the global commercial real estate (CRE) and PropTech industry.

Our people-centric culture empowers you to deliver in a high trust, high performance culture, surrounded by an inclusive team that’s collaborating to modernize our industry. We invest in our people with training and growth opportunities designed to propel you further in your career while providing a flexible and progressive workplace that reflects our values and teams.

Jobzusammenfassung
 

Sind Sie auf der Suche nach einer dynamischen und sinnvollen Tätigkeit neben Ihrem Studium? Als Werkstudent im Software-Kundenservice sind Sie maßgeblich daran beteiligt, unsere kommunalen Kunden mit unserer Schuldenmanagement-Software zu unterstützen. Von der Beantwortung technischer Fragen bis hin zur Mitarbeit bei der Produktentwicklung sammeln Sie praktische Erfahrungen in den Bereichen Finanzen, Kundenservice und Softwarelösungen.

 

Wenn Sie BWL, Finanzen oder einen verwandten Bereich studieren, Freude am Lösen von Problemen haben und über ausgeprägte Kommunikationsfähigkeiten verfügen, würden wir uns freuen, von Ihnen zu hören! Werden Sie Teil unseres Teams in Frankfurt am Main und profitieren Sie von flexiblen Arbeitszeiten, beruflicher Weiterentwicklung und einem kollaborativen Arbeitsumfeld.

Hauptaufgaben

  • Unterstütze unsere Kommunal-Kunden in der Anwendung unserer Schuldenmanagement-Software und beantworte ihnen technische sowie inhaltlichen Fragen rund um die Verwaltung und Analyse von Darlehensportfolios telefonisch sowie per E-Mail.

  • Kleinere, technische Kundenwünsche zu Schnittstellen und Reports implementierst du nach einem On-The-Job-Training eigenständig.

  • Neue Anforderungen von Kunden diskutierst du intern, trägst proaktiv zur Weiterentwicklung unserer Software-Lösungen bei und testest neu entwickelte Funktionalitäten.

  • Darüber hinaus unterstützt du gelegentlich das Sales Team im Tagegeschäft und übernimmst kleinere Projekte.

Schlüsselqualifikationen

  • Sehr gute Deutschkenntnisse, in Wort und Schrift.

  • Ausgeprägte Kommunikationsfähigkeit und Freude an Kundenkontakt.

  • Du studierst BWL mit Schwerpunkt Bankwesen, Finance, VWL, Mathematik oder etwas Vergleichbares.

  • Interesse für Finanzierungsprodukte, insbesondere Darlehen und Absicherungs-Derivate.

  • Spaß an technischen und mathematischen Aufgabenstellungen.

  • Schnelle Auffassungsgabe, Liebe zum Detail und Begeisterungsfähigkeit.

  • Im Optimalfall bist Du ab sofort für 20 Stunden/Woche und mindestens 1 Jahr verfügbar.

What Altus Group offers:

  • Rewarding performance: We are pleased to be able to provide employees competitive compensation, incentive and bonus plans, and a total rewards package that prioritizes their mental, physical and overall financial health. 
  • Growth and development: As a destination for top industry talent, we’re investing in you to meet the evolving needs of our clients and deliver on your professional goals. Our Altus Intelligence Academy offers over 150,000 hours of learning materials catering to diverse stages of an employee’s career journey.
  • Flexible work model: We’re modernizing our employee programs to reflect the new world of work. Our Activity-Based Work model provides you with flexibility to align your work location to the work being performed - office for connecting and collaborating, and remote for focused work.

Altus Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued. We provide an atmosphere free from barriers to promote diversity, equity, and inclusion, and encourage equal opportunities for all employees. We’re seeking candidates with diverse experiences and provide accessible candidate experiences throughout the selection process. If you need accommodation, please contact us at [email protected] or +1 888 692 7487.

We appreciate all applicants who take the time to apply to Altus Group. Please note that only those who are selected to move forward in the process will be contacted. Thank you.

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The Company
Houston, TX
2,373 Employees
On-site Workplace
Year Founded: 2005

What We Do

Altus Group Limited is a leading provider of software, data solutions and independent advisory services to the global commercial real estate industry. Our businesses reflects decades of experience, a range of expertise, and technology-enabled capabilities empowering clients to analyze, gain insight and recognize value on their real estate investments. Headquartered in Canada, we have approximately 2,400 employees around the world, with operations in North America, Europe and Asia Pacific. Our clients include some of the world’s largest real estate industry participants. Altus Group pays a quarterly dividend of $0.15 per share and our shares are traded on the TSX under the symbol AIF.

For more information on Altus Group, please visit: www.altusgroup.com.

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