Working Student (m/f/d) Complaint Management

Posted 3 Days Ago
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Garching, Bayern
Internship
Automotive
The Role
Support the complaint management process by analyzing claims, preparing reports, aiding quality system compliance, and facilitating project documentation.
Summary Generated by Built In

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.

Would you like to shape the future of intelligent mobility together with us? Become part of our VALEO team and revolutionize the experience of autonomous and connected driving.

We are looking for YOU as a Working Student (m/f/d) Complaint Management for our location in Garching.

These challenges await you:

  • Support claim and reject analysis procedure and customer communication

  • Analysis / Claim documentation and 8D report preparation for customer(s)

  • Support of the department's quality system (Internal audits, IATF, TISAX)

  • Process support in the area of site quality management (Audit preparation, Calibration, 5S/Gemba)

  • Support in projects (e.g., evaluations, presentations, and documentation)

You inspire us with that:

  • Knowledge of automotive quality tools (5WHY, ISIKAWA, FTA, PDCA, 8D etc.)

  • Communication skills Customer required for communication with OEM(s)

  • Quality oriented thinking and experience in the area. Customer orinetation

  • Proficient in Google tools (Gmail, Google Sheets, Google Slides, etc.)

  • Very good English Skills

  • High level of proactivity and structured work approach

  • Good to have: Driver's license

Why Valeo?

At VALEO we firmly believe that great technologies come from passion.

  • πŸ’Ά Compensation package. Performance-related salary components and company pension scheme (allowance).

  • πŸ’Ή Career development. Scope to develop your own ideas and professional and personal development opportunities worldwide.

  • πŸ’š Benefits. Allowances for sports, health, pension scheme, canteen, JobRad, regular employee events and social support for a family-friendly environment.

  • 🌎 Flexibility. Working models that harmonize your professional and private life.

  • πŸ€Work environment. Flat hierarchies and modern working methods provide you with an innovative working environment.

  • πŸš™ The future. We work together on the mobility trends of tomorrow.

Good to know:

  • Your contact person: Agnieszka Tanotra; [email protected]

  • For data protection reasons, please submit your application documents exclusively online via the application portal on our website

Follow us on LinkedIn and Kununu!

Job:

R&D Trainee/Apprentice/VIE

Organization:

Platform Quality

Schedule:

Part time

Employee Status:

Trainee (Fixed Term) (Trainee)

Job Type:

Trainee / Internship

Job Posting Date:

2024-08-05

Join Us !
Being part of our team, you will join:
- one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development
- a multi-cultural environment that values diversity and international collaboration
- more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth
- a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development
More information on Valeo: https://www.valeo.com

Top Skills

8D)
Automotive Quality Tools (5Why
Fta
Google Sheets
Google Slides)
Google Tools (Gmail
Isikawa
Pdca
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The Company
Greensburg, IN
32,700 Employees
On-site Workplace
Year Founded: 1923

What We Do

Valeo is an automotive supplier and partner to all automakers worldwide. As a
technology company, Valeo proposes innovative products and systems that
contribute to the reduction of CO2 emissions and to the development of intuitive
driving. In 2020, the Group generated sales of 16.4 billion euros and invested 12% of
its original equipment sales in Research and Development. At December 31, 2020,
Valeo had 187 plants, 20 research centers, 43 development centers and
15 distribution platforms, and employed 110,300 people in 33 countries worldwide.
Valeo is listed on the Paris Stock Exchange.

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