Wholesale Operations Support Administrator

Posted 58 Minutes Ago
Be an Early Applicant
Venlo
Entry level
Fashion • Retail • Wearables
The Role
As a Wholesale Operations Support Administrator, you will communicate with various teams to manage customer claims, issue financial documents, enter orders, and improve IT system knowledge while maintaining customer relationships and supporting operational needs.
Summary Generated by Built In

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

“I feel really lucky to be surrounded by such a great team. I’m not only grateful that they’ve helped me achieve my goals, but also that I can give them a place where they can achieve theirs.”

- MICHAEL KORS -

We have an exciting opportunity for a Wholesale Operations Support Administrator in Venlo (Netherlands)

What You’ll Do:

  • Communicate with Wholesale Operations Support Team, Account Executives/Agents and Accountancy and the customer;
  • Evaluate customer claims and communicate the results back to the customer;
  • Issue credit notes and other financial documents independently;
  • Enter return authorizations, communicate return requirements to the customer and organize return shipments with Logistics and in coordination with the Wholesale Operations Support Representative;
  • Enter, manage and release orders, reorders and swaps in coordination with the Wholesale Operations Support Representative;
  • Data entry and update of Customer Master data in coordination with the Wholesale Operations Support Representative;
  • Develop and maintain good partnership with customer’s contacts;
  • Act promptly to notify and solve issues;
  • Become confident with the company system database and IT tools;
  • Support Wholesale Operations Support Team, Account Executives/Agents and Accountancy with regular and accurate data to keep control of customers;
  • Improve knowledge of the IT systems to increase quality of reports on shipments, claims and orders

You’ll Need to Have:

  • College Degree;
  • Computer Literate with good skills in Excel and other IT systems;
  • Knowledge of the English Language (verbal and written); German, Spanish, Italian or French is a plus
  • Knowledge of the basic principles of Supply Chain, Sales and Finance of Fashion/Luxury organizations is a plus.

We’d Love to See:

  • Collaboration
  • Communication
  • Drive results
  • Entrepreneurial
  • Functional skills

MK Perks:

Our purpose is to make all employees and customers #FeelGreat with Michael Kors. When you join our business, we want you to feel like a valued member of the team from Day 1. To make your journey enriching with us, we offer –

  • Cross-brand Discount
  • Exclusive Employee Sales
  • Paid Parental Leave
  • Generous Holiday Schedule and Vacation Days
  • Summer Fridays
  • Internal mobility across Capri Brands (Michael Kors, Jimmy Choo, Versace)
  • Hybrid working (3 days a week in the office)
  • Flexible working hours
  • Thrive Wellness Program
  • LifeWorks Employee Assistance Program
  • #FeelGreat program that include the following pillars: Connected Communities/Inspired Innovation/ Responsible Future/Meaningful Experiences
  • Pension Contribution
  • Meal vouchers for lunch
  • Transport reimbursement
  • Health Insurance and Protection Income offered

To know more about working at Michael Kors, click here!

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

Top Skills

Excel
The Company
HQ: New York,, New York
8,508 Employees
On-site Workplace
Year Founded: 1981

What We Do

Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, currently produces a range of products under Michael Kors Collection, MICHAEL Michael Kors, and Michael Kors Mens, including accessories, ready-to-wear, footwear, wearable technology, watches, jewelry, and a full line of fragrance products. Michael Kors stores are operated in the most prestigious cities in the world, including New York, Los Angeles, Chicago, London, Milan, Paris, Munich, Dubai, Seoul, Tokyo, Hong Kong, Shanghai, and Rio de Janeiro. In addition, Michael Kors operates digital flagships across North America, Europe, and Asia, offering customers a seamless omnichannel experience.

At the center of it all, is a designer who has created an enduring and iconic luxury lifestyle empire with a distinctive point of view and global reach. Michael Kors has a sharp focus on providing his customers with accessories and clothes that are consistently polished, chic, relaxed, and glamorous. Kors has also been the recipient of numerous industry awards and accolades within the fashion industry, been honored for his philanthropy, and earned the respect and affection of millions.

The fashion designer also focuses on giving back. For more than 25 years he has been a passionate supporter of God’s Love We Deliver, a New York-based non-profit organization that cooks and delivers nutritious meals to people living with serious illnesses in and around New York City. Continuing his philanthropic efforts, in 2013 Michael Kors launched “Watch Hunger Stop,” partnering with the United Nations World Food Programme (WFP) to help fight world hunger. Proceeds from annual special-edition products, as well as from other targeted initiatives, help provide food to children through WFP’s school meals program. To date, Michael Kors has helped WFP deliver over twenty five million meals (and counting) to hungry children.

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