Wholesale KYC Operations Associate/Senior Associate

Job Description
Are you naturally inquisitive and love diving deep into information? Do you thrive on building strong relationships with business partners? If so, our KYC team within the Commercial Investment Bank is the perfect place for you!
As a Wholesale Know Your Customer (KYC) Associate/Senior Associate within the Commercial & Investment Bank (CIB), you will concentrate on liaising with the Middle Office to collect, review, and authenticate documents to fulfill KYC requirements for new client relationships. Your role will involve onboarding new and incremental business, collaborating with various stakeholders to ensure the KYC records are accurately and timely completed, all while strictly adhering to Global Anti-Money Laundering (AML) Standards.
Job responsibilities

• Completes Enhanced Due Diligence cases for new-to-bank onboardings as well as existing reviews for the CIB (Commercial Investment Bank) Middle Office, prioritises active requests, provides status updates of key onboardings
• Escalates key risk/issues to senior management
• Identifies and executes process improvements (global and team level), provides guidance and support on key process and technology initiatives
• Ensures all information to and from our Clients is accurate, complete and compliant with AML, Local and Corporate Due Diligence requirements
• Stays up to date of any changes to processes and procedures, regulatory change and ensure impacts are identified for in-progress requests
• Manages personal workload and priorities ensuring timely escalation of key risks/issues to management
• Identifies and executes process improvements, provides guidance and support on key process and technology initiatives to the business
• Utilises the technology tools from the transform the bank change management team to enhance the productivity and quality of own workload
• Evaluates higher risk profiles with exposure to client types such as FinTech's, Third party payment processors and Virtual Asset Service Providers to determine appropriate risk mitigation
• Participates in SME programs, working groups and sharing knowledge in the team via multiple communication channels
• Performs public and internal research to compile Anti-Money Laundering (AML)/Non-AML due diligence information

Required qualifications, capabilities, and skills

• Fluent English
• Excellent attention to detail
• Strong written and oral communication skills
• Effective at managing time appropriately and organising workload for maximum productivity
• Independent, self-motivated with an ability to adapt and be flexible in a team environment
• Resilient interpersonal skills, ability to partner with internal stakeholders
• Client focused whist maintaining a strong controls mind-set
• Proactive and flexible approach to personal workload and wider team targets
• Able to demonstrate excellence, diversity, quality, respect and inclusivity and be able to self-motivate as well as work collaboratively within the wider team
• Ability to multi-task effectively and leverage internal resources
• Strong analytical and problem-solving skills, combined with excellent time management and organisational skills

Preferred qualifications, skills and capabilities

• Relevant experience in AML/KYC, Risk Management, Compliance, Law enforcement specific to fraud and illicit money movement
• Working knowledge of risk factors that may impact specific products and industries
• Previous payments/cash management experience and the ability to navigate stakeholder relationships
• TPA (Third party activity) experience of minimum 1 year or equivalent experience on other High Risk client types e.g TPA, Banks etc

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.