Wave Planner Administrator

Job Title: Wave Planner Administrator

Reports to: DC Sr. Site Manager

Location: Mooresville

The Role

As a Wave Planner, you release orders to the Work Management System (WMS), on an hourly basis. The Wave Planner also, ensures departments have consistent orders to fulfill the production day. The Wave Planner drops orders in a strategic way to ensure that service level is met. Sends daily orders and communicates with other departments. Monitors order progress via the High Jump software. May interact with customer service department to plan and effectively execute production, shipping, compliance account structure, and meet ship windows.

The Wave Planner is also cross trained in other departments to assist and support in a as needed basis. This includes, but not limited to administration duties for the Distribution Center. Develop and maintain productive, effective, and professional relationships with peers, superiors, auditors, and others. Always represent the company in a positive and supportive manner.

We celebrate diversity--of your background, your experiences and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all of our employees can Come as They Are. We believe that when we bring our different perspectives to work, we are truly Better Together.

Your Impact 

• Coordinate and manage daily outbound waves using the WMS Highjump to manage, prioritize, create and release customer order, fulfillment work in consistency to Vendor Compliance routing guides & proper ship methods.
• Coordinate with Distribution management and Customer Service department to resolve customer order issues; process special request, etc.
• Communicate with Warehouse department personnel to investigate inventory allocation issues that arise during the process of creating and releasing waves.
• Develop strategies with Shipping Supervisor to create and release order fulfillment work based on start ship date, cancel date and prioritized orders
• Investigate “aging” waves and cartons and resolve accordingly through HighJump
• Support and assist the distribution center with administration duties.

Who You Are 

• Works effectively managing dual job tasks
• People Person
• Strong Administration Skills
• Highly motivated, a team player and motivated self-starter

We’d love to hear from people with 

• 1-2 years related experience in departments he/she will impact (fulfillment, shipping/palletization/VAS and replenishment).
• Proficient understanding of Word, Excel, PowerPoint, and Outlook.
• Must be able to Read, Write, and Speak English.
• Must have patience and the capability to train/teach associates.
• Ability to learn to operate RF Scanner and other necessary job tools.
• Ability to operate equipment & lift to 50 lbs.
• Ability to problem solve
• Ability to understand all functions through training.
• Ability to follow safety procedures
• Highly motivated, a team-player, and self-starter
• Must be willing to cross-train outside of your immediate department.
• Demonstrate high levels of dependability.
• Bilingual English/Spanish is preferred, but not required

What We'll Give You – 

• Competitive Pay and Bonuses - We’ve created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they’re valued.
• Financial Planning and wellbeing - No matter what financial goals our employees have set, we want to help them get there. Our plans provide powerful ways to protect income, pay for expenses and invest in the future.
• Time away from work - Sometimes we need time away to be with family, focus on our health or just simply recharge. Our plans support our employees’ needs to get out, get healthy and come back stronger than ever.
• Extras, discounts and perks - Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras
• Growth and Development - Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development.
• Health and Wellness - There’s nothing basic about our comprehensive health and wellness programs and offerings. While at work and at play, we aim to support a healthy lifestyle.

Equal Employment Opportunity 
Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity.