VP of Technology

Zippy was founded with one mission: to make getting a loan for a manufactured home simple, fast, and fully online. We believe modern manufactured homes are affordable, well-built, eco-friendly, and stylish, but finding a lender who understands this market can be challenging. That’s why Zippy focuses exclusively on manufactured home loans, offering a seamless, digital experience.

Headquartered in Dallas, TX, with an office in Tempe, AZ, Zippy provides home loans and insurance to manufactured home buyers throughout the United States. Our remote-first team is spread across cities like Dallas, Houston, Knoxville, Omaha, Philadelphia, Phoenix, and several other states and cities. Backed by institutional investors, we offer competitive pay, stock options, and excellent benefits. At Zippy, we pride ourselves on our commitment to finance happiness through the power of home. We are dedicated to enhancing consumers' financial outcomes and tackling the affordable housing crisis through cutting-edge technology and innovative solutions.

The Role

As VP of Technology, you will architect and scale the core home lending and servicing platform that underpins Zippy’s mission to transform financing for manufactured homes. You will apply your expertise in mortgage lending technology to drive high-impact initiatives from day one, accelerating product delivery and pushing the boundaries of innovation. This role is critical to expanding our tech foundation, driving AI/LLM (large language model) integration, and future-proofing our capabilities as we enter new sales channels and business units.

Reporting directly to the President, you will partner closely with the VP of Product to align roadmaps, accelerate development, and optimize user experiences. Your mandate is to build a cohesive, secure, and scalable platform that streamlines home lending, servicing and future platforms, while continuously adapting to evolving AI and ML-driven technologies.

Key Responsibilities

1. Strategic Technology Leadership

• Define and execute a long-term technology strategy that meets Zippy’s growth objectives, with an emphasis on mortgage-lending workflows, AI-driven innovation, and platform scalability.

• Champion a vision that aligns technology, data, and security best practices to deliver a seamless borrower experience.

2. Engineering Execution & Delivery

• Partner closely with Product to turn the roadmap into a clear engineering execution plan, ensuring timely, high-quality delivery.

• Drive execution excellence by establishing scalable processes, optimizing engineering velocity, and balancing speed with technical health.

• Foster a strong product-engineering partnership, ensuring seamless collaboration, iteration, and alignment on business goals.

3. Home  Lending Platform Development

• Oversee end-to-end architecture, implementation, and enhancement of core lending and servicing platforms for manufactured housing.

• Drive speed-to-market for new home lending functionalities, ensuring regulatory compliance, robust underwriting capabilities, and efficient servicing tools.

4. AI & Emerging Technologies

• Harness AI to enhance engineering efficiency and innovation, integrating the latest AI coding tools to accelerate development while maintaining quality.

• Stay ahead of emerging technologies, continuously evaluating AI/LLM/ML advancements that drive innovation in lending, including underwriting, borrower, and operational workflows.

• Partner with Product to define and execute Zippy’s AI strategy and develop predictive models, natural language processing features, and automation tools that reduce manual tasks.

5. Team Management & Development

• Build, mentor, and retain a top-performing engineering organization; foster a culture of innovation, accountability, and continuous learning.

• Set clear objectives ensuring team effectiveness and alignment with broader company goals.

6. Operational Efficiency & Innovation

• Drive engineering excellence by adopting agile methodologies, DevOps practices, and best-in-class tools to drive efficiency in development cycles and production deployments.

• Ensure platform stability and scalability, proactively optimizing infrastructure, monitoring system health, and minimizing downtime as Zippy grows.

• Collaborate with cross-functional leaders to ensure smooth data flows, enhanced system resilience, and proactive issue resolution that minimize downtime and costs.

7. Cross-Functional Alignment

• Work hand-in-hand with the VP of Product to translate user needs, market insights, and business priorities into clear technology roadmaps.

• Coordinate with Sales, Fulfillment, and Finance teams to deliver a frictionless borrower journey and timely data for decision-making.

8. Security & Compliance

• Implement and maintain rigorous security protocols, ensuring adherence to relevant regulations and industry standards in mortgage lending and data privacy.

• Stay abreast of emerging threats, proactively updating systems, policies, and controls to mitigate risk.

9. Financial & Operational Oversight

• Own the technology budget and resource allocation, balancing innovation with ROI to maximize business impact.

• Develop reliable forecasts, KPIs, and performance metrics that provide visibility into technology costs, project timelines, and product efficacy.

About YouExperience & Expertise

• 5–10 years of experience in technology leadership roles, with a strong track record in the mortgage or broader fintech domain.

• Proven success in building and scaling lending platforms (e.g., LOS, servicing systems, marketplace), ideally within regulated financial services.

• Deep familiarity with AI/ML solutions (including LLMs) and their practical applications in automating underwriting, loan servicing, related processes and future platforms.

Leadership & Accountability

• Strong people leader who excels at setting strategic vision, hiring top talent, and creating an environment of ownership and high performance.

• Highly metrics-driven; you establish clear KPIs for engineering velocity, system uptime, and feature adoption, holding teams accountable.

• Ability to work with limited oversight—comfortable making critical decisions and managing the day-to-day technology function.

Technical Mastery

• Expertise in modern software architectures, microservices, and cloud platforms, with a solid grasp of best practices in data security, compliance, and DevOps.

• Experienced in building or integrating AI/ML pipelines; you can guide data scientists and engineers in model deployment and continuous training.

Collaboration & Adaptability

• Excellent communicator who can translate complex technical strategies to non-technical stakeholders.

• Energized by working in a mission-driven, rapidly growing environment where priorities may shift quickly.

• Passionate about affordable housing and motivated by Zippy’s mission to create financial solutions for underserved markets.

Join us at Zippy to accelerate the development of a next-generation lending and servicing platform—powered by AI, built for scale, and dedicated to delivering financial solutions in an underserved market. Your leadership will shape the future of affordable housing finance, driving meaningful change for consumers nationwide.

Please note that we are currently only hiring candidates who reside in the following states: Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, and Washington.

Total Rewards

At Zippy, we're passionate about creating a workplace where people love to work. We put a lot of heart into building and nurturing a company culture that not only supports our team but also inspires them to do their best work.

Our benefits and perks are always evolving, but here’s what we offer right now:

• Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience.

• Equity for All: As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy.

• Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment.

• Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family.

• Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses.

• Training & Licensing Support: We invest in your professional growth with resources for training and licensing.

• Paid Time Off: We offer generous PTO—and we encourage you to use it!

• Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs.

• Parental Leave: We provide paid parental leave to support you and your growing family.

• No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge.

• Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more.

• Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us.

Beyond the tangible benefits:

• Core Values: At the heart of everything we do are our core values: Lead with Passion, Own It, Build a Better Way, Results Driven, and The Golden Rule. These values guide our decisions, shape our culture, and inspire us to achieve our best every day.

• Join a Growing Team: Be part of a dynamic team at a pivotal moment in Zippy’s growth, where every contribution makes a significant impact.

• Innovative Work: Collaborate with sharp, passionate teammates to tackle unique challenges in the Manufactured Housing market, positioning our product as a top-tier lending solution.

• Supportive Culture: You’ll be welcomed into a collaborative environment that fosters camaraderie, respect, and a deep sense of belonging.

• Diversity & Inclusion: We’re committed to empowering a diverse and inclusive workforce, celebrating our differences, and ensuring everyone feels safe to bring their whole selves to work.

• Inspirational Leadership: Work alongside leaders who are not only approachable but also dedicated to providing guidance, mentorship, and support to help you succeed.

• Meaningful Impact: Be part of a mission-driven team that’s making housing more affordable for everyone, helping prospective buyers secure fast and simple online loans to purchase manufactured homes. By joining Zippy you will help improve the lives of over 22 million Americans who live in manufactured homes today.

Zippy is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.