interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.
Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.
interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.
As the Vice President of Human Resources, you will be a critical leadership voice shaping Interface.ai’s people strategy, with a strong emphasis on recruiting top-tier talent across R&D, GTM, and G&A functions in the U.S. You'll lead talent acquisition, employee engagement, onboarding, and development initiatives — building the foundation for a high-performing, inclusive, and values-driven organization. This role reports directly to the executive team and plays a vital part in Interface.ai’s continued growth and success.
What You Will Do:
Talent Acquisition & Strategy
- Design and lead comprehensive recruiting strategies to attract, evaluate, and hire top talent across all departments (Engineering, Product, Sales, Marketing, G&A). ● Proactively identify evolving hiring needs and build systems to support rapid, high-quality hiring in a competitive market.
- Manage and mentor a high-performing recruitment team to meet ambitious growth targets.
- Develop a data-driven hiring process that balances speed, quality, and candidate experience.
- Maintain and nurture strong talent pipelines for current and future staffing needs. ● Research and implement best-in-class sourcing tools, recruiting software, and ATS solutions.
Diversity, Equity & Inclusion
- Promote DEI across hiring and HR practices, ensuring diverse talent is consistently engaged and included.
- Develop programs and initiatives that support a culture of inclusion, belonging, and equity across all levels of the organization.
Candidate & Employee Experience
- Champion an exceptional candidate experience from first touch through onboarding. ● Oversee the onboarding process to ensure a smooth, engaging, and scalable experience for all new hires.
- Participate in strategic workforce planning, employee development programs, and engagement strategies that retain and grow top talent.
- Represent Interface.ai’s culture and employer brand internally and externally — including organizing hiring events and partnerships.
What You Bring:
- 15+ years of progressive experience in recruitment and human resources, with 10+ years in a leadership capacity.
- Proven success in hiring and scaling teams at a high-growth startup, preferably in the SaaS or technology space (5+ years minimum).
- Deep experience hiring across technical (R&D), go-to-market (Sales, CS, Marketing), and general business (Finance, HR, Legal) roles.
- A strategic mindset combined with operational rigor — you’re comfortable driving both vision and execution.
- Empathetic leadership style with the ability to build trust, foster relationships, and support professional growth.
- Strong business acumen and curiosity to understand different functional needs, company goals, and market context.
- A passion for inclusive hiring, culture-building, and developing people-first programs that scale.
Compensation
Compensation is expected to be between $240,000 - $270,000 in base salary. Exact compensation may vary based on skills and location
What We Offer
✨ Remote-First Policy
✨Medical/Dental/Vision Insurance
✨ PTO & Holidays
✨ Life Insurance
At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.
What We Do
interface.ai is an AI leader specializing in Intelligent Virtual Assistants for the financial sector. By integrating its deep banking domain understanding with AI, interface.ai is transforming interactions between banks, credit unions, their customers, and employees, leading the charge into the era of Interactive Intelligence for Banking.
Unveiling interface.ai's New Product Suite Powered By Generative AI:
Discover Sphere for Customers - an industry-first, ChatGPT-like universal channel revolutionizing banking through intelligent guidance, innovative plugins, and personalized AI assistance.
Discover Sphere for Employees - an industry-first, ChatGPT-like universal channel that replaces 14-15 applications traditionally juggled by frontline staff, thereby enhancing frontline operations' efficiency by 10x.
Learn more: https://interface.ai/solutions/sphere-generative-ai-assistant-chatgpt-for-creditunions-and-banks
