VP, Marketing Operations

Axos Bank

Target Range:

$115,000.00 - $145,000.00

Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

Eligible for an Annual Discretionary Cash Bonus Target: 10%

Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10%

These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

About This Job

The VP, Marketing Operations will be responsible for developing and implementing the processes, tools, and infrastructure necessary to support and effectively achieve key marketing priorities. Reporting to the Head of Marketing Operations, this role collaborates closely with marketing leadership on strategic and operational initiatives, project planning and management, budgetary guidance, and shared procedural oversight to optimize marketing operational effectiveness.

Responsibilities:

Operations Team Management

• Lead and activate a team of operational and creative specialists across project and enterprise operations measuring performance, ensuring effectiveness, and instilling accountability in execution of tasks
• Support senior leadership (FVP+) in regular operational analyses and offered insightful recommendations for improved team performance across Commercial & Securities, Consumer, and Enterprise Marketing groups

Project Operations and Oversight

• Identify and implement project management tools and technologies to enhance team efficiency and track progress across campaigns and initiatives
• Provide managerial oversight, refinement and scoring of project operational best practices and behaviors to consistently measure and upgrade cross-functional performance
• Problem-solve the effective prioritization and balancing of shared resource workload against input project plans and forecasts delivered formally via BU Steering Committee meetings

Process Optimization and Systematizing

• Drive process improvements to introduce further efficiencies and scalable execution across the marketing organization and partnering departments such as Procurement, Accounting & Finance, OCEO, and Consumer and Commercial & Securities BU’s
• Utilize CPI methodologies and techniques to develop and deliver systematized procedures promising reliable, repeatable cross-functionality backing marketing goals and initiatives

Budget and Vendor Invoice Management

• Monitor department budgets and deliver regular expense reporting in support of strategic financial decision-making, liaising with finance and accounting to navigate any charges in question and optimizing run rate variance
• Facilitate reliable invoice processing procedures for multitude of Commercial & Securities, Consumer and Enterprise vendors ensuring accurate receipt and timely payment of invoices

Stakeholder and Leadership Collaboration

• Act as leading POC for partnering departments including Finance, Legal, Procurement and Compliance to align execution of marketing efforts with enterprise shared service processes and protocols
• Provide executional oversight of regular requirements defining Axos Managerial Framework including quarterly MAPs, BTC, Process & Procedure Documentation, etc.

Requirements:

• 10+ years of experience in marketing operations and/or marketing strategy. Experience in the financial services industry, B2B & B2C, and/or marketing agency experience is a plus
• 3+ years of experience managing multiple direct reports
• Experience with project management tools and creative collaborative workflows. Direct Workfront experience is a major plus
• Experience managing budgets, departmental and marketing campaign, and processing vendor invoices. Oracle experience a plus
• Familiarity with the following additional tools beneficial:
  • Tableau
  • Archer
  • Oracle
  • OutSystems
  • iGrafx
  • Workday
  • Microsoft 365 Suite (Outlook, Teams, PowerPoint, SharePoint, Office)
• Highly organized, detail oriented and self-motivated
• Demonstrated ability to prioritize requests and handle multiple tasks simultaneously
• PMP or CPI certification an added benefit

Axos Employee Benefits May Include:

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Learn more about working at Axos

Pre-Employment Background Check and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.