The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
THE JOB:
It is the responsibility of the Slot Technician Trainees and Slot Technician I, II to complete shop repairs, rebuild slot games, and complete hands-on training of all gaming devices and related systems while providing excellent guest service. All duties are to be performed in accordance with the department and property policies, practices, and procedures.
THE STARTING RATE: $19.61
THE DAY-TO-DAY:
- Ensure compliance with the policies, philosophies, and regulations of the company and the Gaming Control Board
- Perform floor repair and preventative maintenance of all Slot machines including machine cleaning and overhauls
- Maintain the integrity of the slot machine equipment and secure all company assets and property at all times
- Provide hands-on training on all gaming devices and related systems to all Slot Technicians
- Work with Slot Technical and Slot Operational team members to ensure slot machines, change machines (TRU / JDU), and on-line system equipment are in proper working order and all customer needs are satisfied
- Resolve guest complaints within scope of authority; otherwise refer the matter to management
- Notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
THE IDEAL CANDIDATE:
- Strong problem solving and listening skills
- Ability to function and act independently
- Able to effectively communicate in English, in both written and verbal forms
- Ability to communicate effectively, concisely and logically in a timely manner and at an appropriate level, while maintaining confidentiality
- Ability to multi-task and work well in a fast paced, team-oriented environment
- Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
- Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
THE PERKS & BENEFITS:
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
- Free meals in our employee dining room
- Free parking on and off shift
- Healthcare, financial, and time off benefits
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
FULL JOB DESCRIPTION:
Are you ready to JOIN THE SHOW? Apply today!
What We Do
The resorts and casinos of MGM Resorts International™ are some of the most famous in the world. Our 28 destinations are renowned for their winning combination of quality entertainment, luxurious facilities, and exceptional customer service.
We are actively expanding our presence globally, with potential developments in a number of domestic and international markets. At MGM Resorts International, we are all striving together to deliver an enticing blend of entertainment to every corner of the world.
Many of our resorts are located in Las Vegas. Las Vegas features three of the largest convention centers in the U.S., spectacular entertainment, attractions, shopping, and world-famous resorts. Whether dancing fountains, incredible stage productions, casino action, museums or natural attractions such as Lake Mead, Vegas offers something for everyone. A stroll down our streets takes you around the globe, with recreations like climbing to the top of the Eiffel Tower or taking a Venetian gondola ride. From shimmering resort pools and spa rejuvenation to nonstop nightlife, Las Vegas promises an unforgettable career destination.
With all of our unique and spectacular resorts and casinos, MGM Resorts International has a world of opportunities for you to discover excitement and rewards as you provide our guests with a wonderful and memorable experience. Take a closer look at our properties. We think you'll find an opportunity that's right for you. The 81,000 global employees of MGM Resorts are proud to be recognized as one of FORTUNE® Magazine’s World’s Most Admired Companies®.
