VIP Lounge Courier - Bellagio

Posted 18 Hours Ago
Be an Early Applicant
West Property, UT
Junior
Food • News + Entertainment • Other • Travel
The Role
The VIP Lounge Courier at Bellagio runs errands for VIP and Villa departments, assists guests with check-in and concierge requests, coordinates housekeeping, answers phone inquiries, and ensures guest satisfaction through luxury service. The role involves personal shopping and making reservations for entertainment and dining.
Summary Generated by Built In

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

It is primary responsibility of the VIP Lounge Runner at Bellagio to run various types of errands for the VIP/Villa departments and it's guests. 

THE STARTING PAY: $17.04


THE DAY-TO-DAY:

  • Run various types of errands for VIP and Villa guests including picking up show tickets from other properties and  personal shopping for guests
  • Assist penthouse guest with curbside check-in and escort to the VIP Elevators
  • Coordinate with housekeeping to ensure daily arrival rooms are cleaned
  • Proactively seek to provide refined luxury service ensuring guest satisfaction
  • Suggest activities and book reservations as it pertains to guest entertainment, dining, and other services
  • Assist VIP casino and hotel guest reservations with hotel registration, check out, and concierge requests
  • Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
  • Own all requests and complaints; resolve issues immediately and follow up to ensure the guest’s satisfaction
  • Restock VIP Lounge amenities
  • Answer multi-line phone system for guests and provide assistance when necessary


THE IDEAL CANDIDATE:

  • Can work varied shifts, to include weekends and holidays.
  • 1+ Years of Prior Relevant guest service experience.
  • High School Diploma, GED or equivalent.
  • Multilingual.
  • Valid Nevada Driver's License with a clean driving record.
     

THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally.
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
  • Free meals in our employee dining room.
  • Free parking on and off-shift.
  • Health & Income Protection benefits (for eligible employees).
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

Are you ready to JOIN THE SHOW? Apply today! 


FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11009

Are you ready to JOIN THE SHOW? Apply today!

The Company
HQ: Las Vegas, NV
81,000 Employees
On-site Workplace
Year Founded: 2000

What We Do

The resorts and casinos of MGM Resorts International™ are some of the most famous in the world. Our 28 destinations are renowned for their winning combination of quality entertainment, luxurious facilities, and exceptional customer service.

We are actively expanding our presence globally, with potential developments in a number of domestic and international markets. At MGM Resorts International, we are all striving together to deliver an enticing blend of entertainment to every corner of the world.

Many of our resorts are located in Las Vegas. Las Vegas features three of the largest convention centers in the U.S., spectacular entertainment, attractions, shopping, ​and world-famous resorts. Whether dancing fountains, incredible stage productions, casino action, museums or natural attractions such as Lake Mead, Vegas offers something for everyone. A stroll down our streets takes you around the globe, with recreations like climbing to the top of the Eiffel Tower or taking a Venetian gondola ride. From shimmering resort pools and spa rejuvenation to nonstop nightlife, Las Vegas promises an unforgettable career destination.

With all of our unique and spectacular resorts and casinos, MGM Resorts International has a world of opportunities for you to discover excitement and rewards as you provide our guests with a wonderful and memorable experience. Take a closer look at our properties. We think you'll find an opportunity that's right for you. The 81,000 global employees of MGM Resorts are proud to be recognized as one of FORTUNE® Magazine’s World’s Most Admired Companies®.

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