Director of Solutions Engineer (Software Presales)

Posted 23 Days Ago
Be an Early Applicant
Bangkok, Phra Nakhon, Bangkok
Senior level
Software
The Role
The Vice President of Solution Engineering will lead and mentor a team of solution engineers, enhance pre-sales processes, and collaborate with sales leadership to drive customer engagement and new business opportunities. Key responsibilities include overseeing technical demos, ensuring team knowledge of industry trends, and fostering relationships with key stakeholders.
Summary Generated by Built In

Join Amity Solutions! 

At Amity Solutions, we are driven by a powerful vision: to revolutionize the way businesses connect and engage with their customers and employees. Our dedication to innovation and cutting-edge technology has led us to craft a suite of groundbreaking solutions that cater to the digital needs of modern enterprises.

With a focus on enhancing communication, productivity, and customer satisfaction, our core offerings include Enterprise AIChatbot Platform that streamlines interactions, AI-based generative Chatbots that learn and adapt, and pre-built social features designed to enhance the engagement of apps and websites. But we don't stop there. We understand that engaged employees are the heart of successful organizations, and that's why we also offer building blocks for creating captivating employee experiences. These experiences foster collaboration, boost morale, and contribute to a vibrant company culture.

Hundreds of enterprises, including government organizations and global companies, have already experienced the transformative power of our AI solutions. Amity Solutions platforms are used to send over 27 million messages per month and enable employee interactions for over 600 thousand end users.

Explore more about us at: https://www.amitysolutions.com

Your impact: 

  • As the Director of Solution Engineer, your leadership will be crucial in driving the success of our pre-sales efforts and ensuring that Amity Solutions remains at the forefront of technological innovation.

Your team:

  • The Director of Solution Engineer will lead our dynamic pre-sales team, consisting of 5 talented solution engineers. This strategic leadership role involves overseeing technical pre-sales activities, ensuring the team provides exceptional support to the sales process, and driving the adoption of our innovative solutions across various industries.

Your day-to-day responsibilities:

  • Lead, mentor, and manage a team of solution engineers to deliver technical expertise and support to the sales team.
  • Develop and implement strategies to enhance the presales process and improve customer engagement.
  • Collaborate with sales leadership to identify and pursue new business opportunities.
  • Oversee the creation of technical proposals, presentations, and demonstrations that align with client needs.
  • Ensure the team stays updated with industry trends and new technologies to provide cutting-edge solutions.
  • Foster strong relationships with key customers, partners, and stakeholders to drive business growth.
  • Coordinate with implementation, engineering, product management, and customer support teams to ensure seamless project delivery.
  • Drive initiatives for proof-of-concepts, customer training, and onboarding processes.

Your ideal profile:

  • Proven experience in a leadership role within software sales or presales engineering.
  • Strong background in enterprise, retail, or financial services verticals.
  • Proficiency in programming languages such as Javascript, NodeJS, Python, ReactJS, VueJS, NextJS, and mobile technologies like Swift, Kotlin, or Flutter.
  • Extensive experience with RESTful, SOAP, and SDK APIs, as well as database technologies like ElasticSearch and MongoDB.
  • In-depth understanding of IT networking, infrastructure, cloud platforms (AWS, GCP, Firebase, Azure), and security.
  • Excellent verbal and written communication skills in Thai and English.
  • Exceptional client management skills and the ability to explain complex technical concepts to non-technical audiences.
  • A flexible, self-motivated, and team-oriented individual who thrives in a fast-paced environment.
  • Good communication skills in Thai and English both written and verbal

What’s in it for you:

  • Check out more about our company, Bangkok team and our benefits - https://www.amity.co/career/bangkok 

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Top Skills

Flutter
JavaScript
Kotlin
Nextjs
Node.js
Python
React
Swift
Vuejs
The Company
HQ: Milan
289 Employees
On-site Workplace
Year Founded: 2020

What We Do

Amity is the secret to making any app memorable.

We build ready-to-use modules that can be added to any app or website to fuel user engagement, such as chat, user profiles, social feeds, discussion forums, live streaming, video stories, and more.

Forget about huge budgets, big engineering teams, and years of development to build an engaging app - with our technology, you can increase in-app engagement in just a few clicks.

We make it easy for companies to upgrade their digital platforms and engage their communities in ways that they could only dream of before!

For this reason, since our founding in 2020, we’ve been a trusted partner for global brands across all industries, with over 25 million people using our technology every month.

We are a team of 100+ passionate people, spread across five office locations - London, Milan, Bangkok, San Francisco, and São Paulo - and we proudly power digital communities and experiences for hundreds of enterprise companies like Harley-Davidson, Ferrari, Pernod Richard, Noom and the World Economic Forum.

Head over to www.amity.co to learn more, get in touch, and access our free resources on community building and app growth!

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