Vice President – Head of Versana Integration

Job Description

Purpose of the role

To manage the implementation of strategic change initiatives to enhance the banks operational efficiency. 

Accountabilities

• Management of strategic operational changes and initiatives to enhance the bank's operational efficiency and effectiveness, including the identification and assessment of changes on people, processes, and systems.
• Collaboration with internal stakeholders, including business leaders, project managers and SMEs to support business operation team and promote alignment between operations with the bank’s objectives.
• Development and implementation of change management strategies and effectively communicate the strategies so they are understood and adopted by stakeholders.
• Management and development of KPIs to measure the effectiveness of business functions, utilising data and technology to support the identification of areas that require improvement.
• Comply with all regulatory requirements and internal policies related to change management.
• Provision of guidance and support to stakeholders throughout the operational change management process through training and coaching.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a Vice President – Head of Versana Integration. At Barclays, we don’t just adapt to the future– we create it. You will be leading teams supporting multiple aspects of the lending lifecycle including but not limited to Loan Servicing, Loan Trading & Closing, servicing coordination, facilitating complex client onboarding, data management, and quality control. You will be accountable and responsible for operational oversight of the closing and servicing of all loan transactions of the business division being supported to ensure all internal and external requirements are met. You will be involved in very high degree of engagement with multiple stakeholders, business partners, across different business functions and groups while building and maintaining relationships with leaders and their teams. You will be supporting continuous improvement of the operational process and the development of best practice.

To be successful as a Vice President – Head of Versana Integration, you should have experience with:

• Demonstrated success at developing and managing an effective organization consistently meeting service standards in the commercial/wholesale lending operations in the India GCC space.
• Overall experience of 15+ years and team management exp of 5 years.
• Excellent communication skills with the ability to think quickly and package ideas/results in a logical and compelling way to both technical and non-technical audiences.
• Managing senior stakeholders, with the ability to communicate, negotiate and influence across many levels. Domain knowledge of lending products and services.

Some other highly valued skills may include:

• Should be driving big transformation projects.
• Project and change management disciplines with strong application of continuous improvement best practices.
• Knowledge of legislation affecting the Bank and clients (including the Data Protection Act, Consumer credit, Companies Act, Insolvency Act, Financial Services Act, Money Laundering, KYC and confidentiality regulations, Sarbanes Oxley and Basel).
• Familiarity of systems like ACBS, and Loan IQ.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in our Noida office.