Vice President Quality Assurance Governance

Job Description
Join our dynamic Global Know Your Customer Quality Assurance team where you'll foster meaningful relationships with cross-functional teams and act as a trusted advisor to global leaders.
As a Vice President Quality Assurance Governance in our Global Know Your Customer Quality Assurance team, you will foster meaningful relationships with cross-functional teams and act as a trusted advisor to global leaders. With your deep Anti-Money Laundering (AML) knowledge, you will identify risks, provide recommendations, and reshape the future with us. You will be a key player in designing and implementing statistically valid sampling techniques, coordinating audit activities, documenting and reporting findings, and maintaining comprehensive documentation to support audit and control testing activities.
Job Responsibilities:

• Design and implement statistically valid sampling techniques to evaluate the effectiveness of internal controls. Analyze data to identify trends, anomalies, and areas for improvement.
• Act as the primary point of contact for internal and external auditors and exam management. Coordinate audit activities, including scheduling, information requests, and follow-up actions. Facilitate communication between auditors and relevant departments to ensure timely and accurate information exchange.
• Document and report findings, providing recommendations for remediation and improvement for our internal control inventory. Monitor the implementation of corrective actions and track progress to ensure timely resolution.
• Assist in the development and documentation of internal procedures and policies. Ensure procedures are up-to-date, comprehensive, and compliant with regulatory requirements.
• Prepare detailed reports and presentations on audit findings, control testing results, and sampling analyses.
• Maintain comprehensive documentation to support audit and control testing activities.
• Communicate findings and recommendations to management and relevant stakeholders.

Required Qualifications, Capabilities and Skills:

• Strong client focus and interpersonal leadership, partnership, and influencing skills.
• Ability to effectively communicate complex policy and operational concepts to both senior management and junior staff.
• Excellent verbal and written communication skills.
• Detailed oriented individual with the ability to support a high-impact team.
• Ability to navigate and provide direction amidst changing requirements.
• Ability to interpret and apply regulatory and compliance policies when establishing guidelines, metrics, and processes.
• Expert knowledge and experience in quality assurance testing techniques and methodologies, as well as AML rules and regulations related to KYC along with control identification and management.
• Minimum of 5 years of AML/KYC Compliance, Audit, and/or Operations management experience.
• BS/BA Degree

Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
Please note this role is not eligible for employer immigration sponsorship.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.