Who is Sertis?
Sertis is a leading Data and AI company based in the heart of Bangkok. We provide both off-the-shelf and customized solutions for our clients ranging from data infrastructure, BI development, and data-driven business insights to forecasting, optimization, and computer vision. Our expert team of data and AI consultants work closely with clients, across different industries such as retail, manufacturing, banking, energy, airlines, agriculture, and healthcare, to understand their business needs and deliver bespoke solutions using cutting-edge technologies that are just right for them.
Our aim is to be one of the leading Data and AI companies globally, where a diverse mix of talent want to come, stay, and do their best work. We pride ourselves on bringing not only the best, but also nice, talent from around the World. We recognise that our company runs on our people's hard work and dedication while maintaining a culture that encourages learning, growth opportunity, innovative contribution, and a sense of ownership.
For more information, please visit: https://www.sertiscorp.com/
In this role, you will get to:
- Create research plans to communicate objectives, questions, and research methodologies
- Perform user research via techniques such as user interviews, contextual observations, card sorts, surveys, participatory workshops and etc.
- Synthesize observations and findings to be shared in the form of reports, personas, scenarios, User Modelling; Flow model, Culture model, Sequence model, journey maps, artifact model/ Physical model and service blueprints.
- Produce user experience deliverables (site maps, user flow, wireframes, prototypes, visual comps, etc.) and design specifications based on user research findings and recommendations.
- Conduct Analysis competitor, user research, user flow and Information Architecture
- Plan and execute usability testing studies to evaluate existing application designs.
- Prepare testing document and tools
- Share Analysis testing result e.g. user journey included constraints and opportunity, transfer to design revision and solution
You'll be successful if you have:
- 2-4 years experience
- Proficiency with Figma or other design tools such as Sketch and Adobe XD.
- Experience in designing operational platforms and a reasonable understanding of how technology teams work
- Understanding and experience in design systems and design tokens
- Experience in user research techniques and usability testing
- Good communication skills and ability to work collaboratively.
- Proficient in English communication skills.
- Background in Finance is a plus!
Top Skills
What We Do
We are a leading Big Data and AI-powered solution company working with some of the largest companies in the world and partnering with Microsoft and Google to create insights and build custom AI solutions to help drive business growth. Our team of data scientists, data engineers and AI researchers work closely with clients to provide cutting edge solutions custom tailored for their business