Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today’s healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people.
Veradigm Provider
Veradigm offers provider practices a suite of easy-to-use healthcare provider solutions that help streamline clinical and financial workflows. We then deliver actionable insights to drive improved outcomes, reduce patients’ out-of-pocket costs, and enhance patient understanding of their disease state and medication therapy.
Our healthcare provider solutions help practices to:
- Reduce the administrative burden associated with ever-changing regulatory and reimbursement requirements
- Improve practice financial performance and take advantage of the benefits of health information technology innovations
- Enhance patient satisfaction by reducing high costs and long wait times common to many prescriptions
- Get patients all their specialty medications faster and more easily
Job Summary:
The Veradigm Design & Human Experience team ideates, envisions, and crafts meaningful digital experiences for healthcare professionals and their patients across the care continuum. The team’s three core capabilities of Research, Strategy, and Design are orchestrated to elevate the electronic health records (EHR) and practice management (PM) experiences within Veradigm’s suite of Provider products.
The UX Researcher plays a critical role in delivering a clear customer perspective and generating impactful insights to help build great products for our healthcare practices. You would work closely with the product, design, engineering, marketing, and customer success teams to carry the voice of our users through everything we do.
What you will contribute:
- Collaborate with design, program management, customer-facing teams, and other stakeholders to help identify and prioritize the most critical research questions guided by customer needs and business objectives
- Work with stakeholders to establish clear metrics for measuring success and track those metrics over time
- Manage recruiting, scheduling, compensation and other logistics for research studies
- Plan and execute research using a variety of methods such as surveys, field research, interviews, concept testing, diary studies, usability testing (remote and in-person), etc
- Partner with product designers and product managers to validate and test design prototypes
- Analyze research data and create actionable insights and recommendations for the team and company to deliver continual customer experience improvements
- Review and integrate analytics data to bring a holistic view to overall research insights
- Share research findings to all levels of the organization through a variety of creative formats (insight decks, videos, etc.) to help our organization maintain a deep understanding and empathy for our customers
- Advocate for the voice of the customer throughout the organization
The ideal candidate will have:
- Bachelor's or Master’s Degree in a relevant discipline or equivalent Technical / Business experience required
- 2-4 years relevant work experience Preferred
Enhancing Lives and Building Careers
Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?
Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.
We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.
Visa Sponsorship is not offered for this position.
At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.
Veradigm’s policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.
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What We Do
Veradigm is an integrated data systems and services company that combines data-driven clinical insights with actionable tools to help healthcare stakeholders improve the quality, efficiency, and value of healthcare delivery—these stakeholders include biopharma, health plans, healthcare providers, network partners, and most importantly, the patients they serve.
We build solutions that are designed to help healthcare stakeholders to improve patient lives through data driven insights. We are dedicated to simplifying the complicated healthcare system with next-generation technology and solutions, transforming healthcare from the point-of-patient care to everyday life. As a result, Veradigm attracts leaders in healthcare, technology, and innovation, seeking to work with us to deliver insights and solutions to the benefit the healthcare ecosystem with the objective being to improve healthcare quality while lowering the cost of healthcare.
Veradigm is an organization comprised of passionate and energetic people whose everyday focus is on helping all healthcare stakeholders drive the best care possible for healthier communities. We believe diversity is the foundation of innovation, and we are dedicated to fostering an inclusive environment that supports the talents of all people
