The UX Designer - AVP (individual contributor) is an intermediate level experienced role, strongly contributing to the research, analysis and design of digital products and systems.
User Experience partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. We undertake a wide spectrum of activities, from discovery and research, through definition, ideation, and design, to the management of design systems and the delivery of interactive prototypes and high-fidelity designs to our development partners.
The UX Design Group’s primary goal is to research and design products and solutions that are streamlined, intuitive, consistent, accessible, great-looking, and easy-to-use, which perfectly suit (or even anticipate) our clients’ needs.
Responsibilities:
- Hold meetings with users, clients, product sponsors and technology to understand project requirements
- Perform UX research, define IA, user journeys, and create personas
- Identify metrics and data that can support decision-making
- Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutions
- Perform relevant testing to validate and inform design decisions
- Create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite
- Apply a positive and constructive attitude to all feedback
- Use, and contribute to, the approved design system
- Adhere to, and improve design standards and best practices
- Perform detailed handover to development teams, ensuring they have all they need to implement the designs
- Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed
- Keep up to date with the latest UX practices, innovations, and tools
- Ensure all designs comply with ADA/WCAG standards for accessibility
- Deliver on-time, identifying and managing risks to ensure timelines are met, and escalating where needed
- Help to train and support junior team members
- Confidently challenge substandard work by other team members
- Contribute to the wider UX community of practice Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 5-8 years of relevant experience
- Strong attention to detail & analytical skills
- Experience delivering with an agile methodology
- Excellent communication and presentation skills
- Highly skilled in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision etc.
- Experience using design systems Keen interest in, or knowledge of, banking or finance
- HTML/CSS Development Skills
Education:
- Bachelor’s degree/University degree or equivalent work experience
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Job Family Group:
Technology
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Job Family:
Digital Design Engineering
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Time Type:
Full time
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Primary Location:
Tampa Florida United States
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Primary Location Full Time Salary Range:
$96,960.00 - $145,440.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Anticipated Posting Close Date:
May 30, 2025
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
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What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
