Company Description
iKhokha is a place where chance-takers become change-makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest-growing FinTech's in Africa, we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa.
Job Description
Are you a master wordsmith who can turn complex ideas into clean, compelling copy that enchants users at every click?
Then look no further! We’re looking for a visionary UX Copywriter to help shape our iK voice and bring each digital experience to life!
So, what will you do?
- You will join the Product Design team and assist in creating and maintaining consistent, user-centric copy for our diverse range of payment products and business services.
- You will need to be detail-oriented and craft engaging and intuitive content that enhances user experience.
In addition to the above, you will:
- Develop clear, concise, and compelling copy for all iK digital platforms including websites, mobile apps, and software interfaces for card payment devices.
- Collaborate with product designers, product managers, and other stakeholders to understand project requirements and create content that aligns with our users' needs and business goals.
- Ensure all copy adheres to iK brand guidelines and maintains a consistent tone of voice across all products and services.
- Support user research and testing to gather insights and iterate on copy based on feedback.
- Edit and proofread content to ensure clarity, accuracy, and consistency.
Qualifications
-
Bachelor’s degree in English, Digital Communications, Marketing, or a related field.
Deal Breakers:
3+ years of experience in UX writing, copywriting, or a similar role with knowledge of the following:
- Strong portfolio demonstrating expertise in writing for digital products and services.
- Excellent writing, editing, and proofreading skills with a keen eye for detail.
- Proficiency in user-centred design principles and methodologies, as well as experience conducting user research and testing.
- Ability to work collaboratively in a fast-paced, cross-functional team environment.
- Strong organizational and time management skills, with the ability to manage multiple projects simultaneously.
- Familiarity with content management systems (CMS) and basic understanding of SEO best practices, as well as knowledge of industry-standard tools such as Figma or similar design tools.
Additional Information
Perks of joining the Tribe?
- Work in a high-growth company with tangible results you're accountable for.
- Enjoy hybrid, remote, and in office work models.
- Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions.
- Be guided by visionary leadership.
- Seize the opportunity for study leave.
- Access to on-demand learning and development.
- Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
- If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.
What We Do
iKhokha is a co-founder led financial technology company that believes every South African entrepreneur should be given the opportunity to compete in the digital economy – because when small businesses grow, Mzansi thrives.All our digital payment solutions are built in-house at our HQ in Umhlanga where we manage the entire product life cycle from research to design, development, user testing, rollout, and product evolution.From Tap & Go enabled card machines to point-of-sale systems, top-tier ecommerce products (such as iK Pay Gateway) and, of course, the iKhokha app, we pride ourselves on building highly competitive products at affordable prices to give businesses the payment tools they need to succeed, both in-person and online.Whether through our speed point machines or our ecommerce payment solutions, our merchants enjoy the lowest transaction rates in South Africa. And to reward them for trading with us, these rates keep getting lower the more they sell!Our merchants can also access working capital after just three months of trade using our iK Cash Advance product and can increase their basket size by selling prepaid products with iK Prepaid on the iKhokha app.At our core, we’re here to help entrepreneurs and businesses of all sizes start, run, and grow. We use tech to create meaningful experiences that uplift our communities, add value, and make running a business less of a dream and more of a reality.
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