UX Content Writer

Posted 4 Days Ago
New York, NY
100K-140K Annually
Senior level
Pet
The Role
The UX Content Writer at Fi will lead content design and writing efforts, shaping the brand voice and creating impactful user experiences. Responsibilities include developing clear copy, collaborating with cross-functional teams, transforming complex ideas into engaging narratives, and managing projects effectively.
Summary Generated by Built In

Welcome to Fi.


We’re a passionate team from Square, Google, Peloton, Uber, and more, working to redefine the dog-human connection. Our mission? Harness cutting-edge technology to transform what it means to be a dog parent.


The pet industry has been stuck in the past for far too long, and we’re here to change that. At Fi, we’re combining expertise and innovation to improve the lives of millions of dogs across the U.S. Real-time location tracking, activity, sleep, and behavior monitoring – and that’s just the start.


The most exciting part? Bridging the communication gap between dogs and humans. Picture a world where you know how your dog feels in real time and how to keep them at their best. That’s the future we’re building at Fi.


If you thrive in a collaborative, forward-thinking environment and are passionate about helping dogs live longer, healthier lives, we want you on the team. Together, let’s redefine the future of dog ownership – turning the “impossible” into “let me find a way.”


Fi is looking for a UX Content Writer!


Fi is looking for a UX Content Writer to lead our content design and writing efforts. This role is a unique opportunity to shape Fi’s voice, craft exceptional brand narratives, and create user experiences that delight and engage dog parents everywhere.


As a hands-on writer, you’ll partner with designers, engineers, marketers, and product managers to build compelling brand stories and seamless UX copy. You’ll bring Fi’s vision to life across every touchpoint—whether it’s designing user flows, creating brand guidelines, or scripting product launches.


If you’re excited to transform complex ideas into concise, impactful messaging and love collaborating across disciplines, this role is for you.

What You'll Do

  • Shape Fi’s Voice: Develop clear, concise copy aligned with our brand voice, effectively communicating Fi’s mission and products.
  • Storytelling Across Touchpoints: Transform complex challenges into engaging UX copy and compelling brand stories that resonate with diverse audiences.
  • Collaborate & Innovate: Work closely with design, product, and marketing teams to establish consistent messaging and enhance the user experience.
  • Build Seamless Experiences: Partner with the design team to ensure consistency across interfaces, creating and sharing writing guidelines and reusable components.
  • Elevate Product Content: Contribute to product content strategy, producing polished UX copy that enhances the user journey.
  • Champion Ideas: Advocate for your solutions with clarity and confidence, always prioritizing impact over ego.
  • Stay Hands-On: Self-manage projects, meet deadlines, and provide constructive feedback when needed.

What You Bring to the Table

  • 5+ years of experience in copywriting for digital products, apps, websites, and brands.A robust portfolio showcasing versatile experience in UX writing and brand storytelling.
  • Excellent time management skills and a track record of meeting deadlines.A collaborative mindset, with experience working closely with cross-functional teams.
  • Bonus: Agency experience and familiarity with photo/video shoots and post-production.
  • Most importantly: A genuine love for dogs!

Whats in it for you?

  • Unlimited Vacation
  • Commuter Benefits
  • Medical/Dental/Vision coverage
  • FSA
  • 401(k)
  • Stocked Kitchen
  • Team Lunches
  • Perkspot Discounts
  • Access to Talkspace, Kindbody, Peloton One, and Citibike
  • $2,000 / month donated to dog-related charities (it's our #Barkback program)

Fi is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.


This policy applies to all employment practices within our organization, including hiring, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Fi makes hiring decisions based solely on qualifications, merit, and our needs at the time.

The Company
HQ: New York, New york
255 Employees
Hybrid Workplace
Year Founded: 2017

What We Do

Fi is rethinking the relationship between dogs and humans.

We build products for your dog to live their best life. We are full of experienced, passionate people that have built and shipped outstanding products for Nest, Square, Google and Uber who all care about their dogs. Together, we're bringing a digital revolution to the dog space.

Today's collars and leashes are relics from the past; nothing has changed since the 80's. We're using technology to improve the dog space and affect the lives of the 100 million dogs living in the US for the better. The hardest part about being a dog owner is they can't tell you when something is wrong. Fi aims to change that; even by knowing what their 'normal' day of activity is, we're already learning so much more about our dogs than we ever could before. And we're not stopping there. We're looking for people to join us who love a good challenge—and of course, dogs. We set the bar high at Fi. In our world, "impossible" means "let me find a way".

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