UW Assistant I

UW Assistant I - UT10GN

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

Role Summary: As an UW Assistant I, you will be using systems to plan, coordinate and complete a high volume of transactions (e.g., obtaining, updating information and managing account documentation such as proposals, internal risk evaluation documents, etc.), in support of our Customer, Agency representatives or Underwriting. Your job is to make it easy to get things done by providing fast, high-quality service.

You will be responsible for prepping business issues, essential services, direct support to the Agents and internal business partners. You may communicate with Agents or Underwriters to obtain needed and required information, while using multiple programs to obtain, process, and update the information. This is primarily a non-phone position.  

Location: This position is located in San Antonio, TX and is 100% in office

Start Date: April 21, 2025

Training Hours/Post Training Hours: Monday–Friday, 8:45am-5:30pm CST

Training Time Frame: 4 Weeks

Base pay is $23 per hour with the opportunity for growth.

RESPONSIBILITIES:

• Working in a high-performance culture – where people are inspired and enabled to be and do their best​
• Embarking on a career with an organization committed to supporting the growth and development of our employees, our greatest asset​
• Partaking in 4 weeks of paid training
• Are able to commit to the training and work schedule​.
• Thrive in a fast-paced work environment​.

QUALIFICATIONS:​

• Three years of relevant work experience in complex customer service, insurance, retail, sales or call center 
• High School Diploma or equivalent experience required
• Strong attention to detail. Experience with strong desk management
• Critical thinking skills with the ability to understand the needs of our customers and business partners and using your knowledge and resources to create the best solution
• Ability to work in a fast-paced environment while navigating multiple programs and effectively use on-line resources​
• Excellent verbal, written and interpersonal communication skills​
• Ability to empathize with customers and colleagues
• Adaptability

We also prefer but do not require: ​

• Prior experience interactions with independent insurance agents a plus
• Understanding of Small Commercial products
• Office experience​
• Spanish-English bilingual a plus​

​ ADDITIONAL INFORMATION:

• We are invested in you from Day 1 as an individual and in your career journey.  We prioritize supporting your skill development early in your career.  Whether this means growing your career within the business or leveraging your talents across the organization, you can count on your leader to make an investment in your development!
• Cross-Training and Career Development:  Participate in potential cross-training opportunities to diversify your skills, gain exposure to various functions, and prepare for future advancement within the company.

BENEFITS:

• Medical, Dental, Vision, Life and Disability Insurance. Effective day 1. ​
• 25 days paid time off in your first full year of service and Paid Holidays
• Tuition reimbursement, Student Loan Paydown Program 
• 401K

Click on this link to learn more about our comprehensive benefits package and award-winning well-being program: https://www.thehartford.com/careers/benefits

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$42,560 - $63,840

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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