User Experience (UX) Designer

As a UX Designer at KUBRA, you'll embark on an exciting journey where you'll collaborate with various dynamic departments like Product Management, Product Engineering, Client Solutions, and Service Delivery. Your mission is to craft exceptional user experiences that delight and engage users at every touchpoint. You'll play a pivotal role in measuring and optimizing applications, addressing and solving the challenges faced by end-users. Join us in this exhilarating role to leave your mark on KUBRA's innovative solutions and shape the future of user interaction!

This is a hybrid opportunity based out of our office in Tempe, AZ.

What you get to do everyday!

• Manage multiple user experience projects and initiatives for the Product Management, Product Engineering, and Service Delivery teams
• Our products include payments, mapping, automated messaging and preference management, and mobile apps
• Use research and data to create optimal user experiences
• Define the right interaction model for each product use case and ways to evaluate its success
• Update or create interfaces to meet client requirements 
• Create interesting and visually appealing interfaces for mobile applications 
• Work with Sales, Product Development, and Service Delivery teams to create design solutions for clients 
• Work closely with Project Managers on ad hoc tasks and projects 
• Work directly with clients to provide consulting for products and initiatives 
• May collaborate with the Marketing team on materials 
• May travel to visit clients throughout North America to participate in design sessions and deliver technical presentations and training 

What kind of person should you be?

• Excellent organizational, time management, and project management skills.
• Familiar with rapid prototyping tools: Figma, Adobe XD, Lucidchart, InVision; preference for Figma.
• Outstanding verbal and written communication skills.
• Keen eye for detail.
• Ability to work effectively amidst ambiguity or when requirements are still being discussed.
• Proactive mindset; thrives in fast-paced environments.
• Ability to work independently and collaborate effectively with co-workers and clients.
• Knowledgeable about design requirements related to ADA, Section 508, and WCAG.
• Strong understanding of the technology industry.
• Passionate about staying updated on design trends, emerging technologies, and best practices.

What skills do you need?

• 2-3 years of UX design experience 
• Interest in continuing to learn about trends, best practices and competitive analysis 
• Familiarity with or preference for Apple Operating System and hardware
• Experience working collaboratively with product managers, engineers, and stakeholders to understand requirements and translate them into impactful designs.
• Experience designing websites, interfaces, or software: Proven track record in designing websites, interfaces, or software solutions, prioritizing user-centered design, usability, and visual aesthetics.

What can you expect from us?

• Award-winning culture that fosters growth, diversity and inclusion for all
• Paid day off for your birthday
• Free LinkedIn Learning subscription
• Bi-annual performance-based bonuses
• Continued education with our education reimbursement program
• Flexible schedules
• Free unlimited access to our refreshment stations (fully stocked with tea, coffee and other beverages)
• Two paid days for volunteer opportunities
• Free on-site Fitness center
• Access to a ‘Tickets at Work’ membership
• A free premium membership for ‘Headspace’; an app geared towards mental health and wellbeing
• 401k Matching

Equal Employment Opportunity: KUBRA is committed to the principles of equal employment opportunity. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. We will provide accommodations during the recruitment process upon request by emailing [email protected]. Information received relating to accommodation will be addressed confidentially.

We thank all applicants for their interest; however, only candidates under consideration will be contacted.

While we value the skills and experiences listed in our job requirements, we also recognize that talent comes in many forms, and welcome applications from candidates who meet most but not all specified requirements. If you possess a strong desire to learn and grow in a dynamic work environment, apply now!

KUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility, insurance, and government entities across North America. KUBRA offers billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than 1.5 billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of Hearst.

Our office is small enough to allow creative individuals to flourish, yet large enough to provide long-term stability. We place a tremendous amount of responsibility on our team members to be productive, focused and self-motivated. We offer a casual work environment, competitive compensation and a stellar benefits program. 

KUBRA does not typically provide immigration-related assistance, including employment-based work visa (e.g. H-1B) sponsorship, work permit applications and extensions, permanent residence (green card) sponsorship, LMIA applications or permanent residency nominations. Candidates must ensure they have legal authorization to work in the U.S/ Canada. All sponsorship determinations are case by case based on business need.