Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play a vital role in connecting consumers with the products and platforms of tomorrow.
Job Duties and Responsibilities
As we continue to build out our 5G network, and navigate the changing landscape in retail and commercial wireless, we are looking to invest in growing our consumer direct/omnichannel capabilities. This individual will be a key contributor in building and enhancing this capability.
Key Responsibilities:
- Play a crucial role in shaping the user experience of digital products and experiences as a User Experience Researcher
- Delve into user behaviors and motivations through research methods such as interviews, surveys, and usability testing to identify needs and pain points.
- Collaborate closely with stakeholders to define clear research objectives that align with both business goals and user needs
- Plan and execute research studies, analyze data, and synthesize insights to inform design decisions and product strategy
- Advocate for the user throughout the product development process, ensuring design solutions are user-centered
- Continuously collaborate with design, product, and engineering teams, iterating on design solutions based on user feedback and usability testing
Skills, Experience and Requirements
Experience and Education:
- Bachelor's or master's degree in human-computer interaction (HCI), psychology, cognitive science, human factors, or a related field. Equivalent experience will be considered
- 4+ years of experience in UX research roles, with a proven track record of creating and executing research studies that have influenced product strategy and design decisions
Skills and Qualifications:
- Proficiency in qualitative and quantitative research methods, including user interviews, surveys, usability testing, and ethnographic research.
- Ability to align research activities with business objectives, identifying strategic opportunities to enhance user experience.
- Strong analytical skills to interpret data, extract insights, and make data-driven recommendations for design and product strategy.
- Expertise in synthesizing research findings into compelling narratives and actionable recommendations for cross-functional teams.
- Deep user empathy, advocating for user needs to ensure user-centered design and product development.
- Strong collaboration, leadership, and project management skills to lead research initiatives, mentor teams, and manage timelines effectively.
Salary Ranges
Compensation: $83,160.00/Year - $118,805.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Top Skills
What the Team is Saying
What We Do
For over 40 years, we’ve been challenging the status quo and evolving our company to anticipate opportunities for business growth, industry innovation and greater customer choice.
Recently, DISH and EchoStar successfully completed their merger, joining forces to deliver on our Vision: To Change the Way the World Communicates. Originally established as one company, in 2008, the two companies were spun off as separate entities and forged ahead so each could focus on and expand their unique capabilities. In that time as separate entities, our teams achieved remarkable milestones—launching satellites into space, connecting millions to their favorite entertainment and reimagining wireless communication.
As we merge our teams, we are strategically positioned for success, poised to emerge as a global leader in terrestrial and space connectivity. We are cleared for takeoff. Join us in a Connectivity Revolution.
Why Work With Us
At EchoStar, we work to create opportunity and cultivate an environment where people thrive. Between our brands, our partners, our teams and our customers, the opportunities are endless. Get started on your next career adventure with EchoStar!
Gallery
EchoStar Offices
OnSite Workspace
All team members are in person at one of our DISH locations across the globe. DISH proudly calls Colorado home with several corporate offices in the Denver-Metro area and 4,000+ team members in the Denver-Metro area.
