User Acceptance Tester II

Description

As a leading provider of annuities, MassMutual Ascend is committed to taking financial futures above and beyond. This means offering innovative products that fit our customers’ unique needs – whether it’s protecting their hard-earned savings, receiving guaranteed income or providing for loved ones. MassMutual Ascend is proud to offer customers a level of strength and stability they can count on for years to come.

The Opportunity

As a User Acceptance Tester in our Operations group, you will contribute to the discovery, execution, and implementation of new or enhanced functionality that improves the user experience of both internal and external customers, helping to facilitate the client experience and grow our company in the industry.

Job Responsibilities

• Creates and executes various testing documentation (including plans, conditions, and scripts) based
• on business filing (rate, rule, and form), user requirements, technical requirements, and integrations
• with other core business applications:
• Writes, maintains, and analyzes Excel rating requirements for rate revision testing.
• Tests software to ensure proper operation and freedom from defects.
• Performs regression testing and may include automated test tools.
• Ensures adequate software testing, in accordance with established standards and requirements, prior to implementation.
• Creates and maintains Test Script and/or Case Library.
• Coordinates testing with both internal and external associates
• Identifies, documents, and resolves problems, including the coordination and retesting of resolutions.
• Devises improvements to current procedures and develops models of possible future configurations.
• Maintains and develops business knowledge and customer relationships.
• Assists in training business units (in-person or documented training)
• Performs other duties as assigned.

Minimum Qualifications

• High School Diploma or equivalent
• Demonstrated ability to analyze, perform testing and problem solve

Ideal Qualifications

• Three years experience in a testing or analyst role
• Experience with annuities a plus

What to Expect

• Focused one-on-one meetings with your manager
• Ongoing opportunities for development and learning
• Working in a fast-paced environment with available flexible work schedules
• A place to grow your career in a culture that inspires, rewards and develops employees
• Small company feel with a focus on meeting customer’s needs today and also well into the future

Why Join Us.

At MassMutual Ascend, our collaborative culture is key to our success. It’s the reason we’re a leading provider of annuities today, and it’s the reason we’ll continue rising to the top tomorrow. A career at MassMutual Ascend means you’ll contribute to our mission of taking financial futures above and beyond – and you’ll be inspired to reach your own goals, too. As a wholly owned subsidiary of MassMutual, MassMutual Ascend continues to be an employer of choice in the Cincinnati, Ohio community.

MassMutual Ascend Life Insurance Company is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

At MassMutual Ascend we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees.  Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.  For more information about our extensive benefits offerings please check out our Total Rewards at a Glance..