(USA) Director, Business Strategy

Position Summary...As a Strategic Partner on the Care team, I am a person of influence within the organization, and Walmart. It is my role to ensure strategies developed bring Walmart's desire to become an industry leader in Customer Care to life while continuing to deliver on financial commitments to the business and our leaders, and my commitments to shareholders. My priorities and time flex based on the needs of the organization, the line of business I support, and my stakeholders.

What you'll do...

ATTRIBUTES

• Adaptable with the ability to deliver in times of growth and ambiguity

• Influences others in a positive way

• Problem solver with the ability to break a problem down and get to the root cause

• Connects business strategy to financial and solution roadmaps

• Knowledgeable of the Care strategy and the connection to Walmart's Strategy

• Work reflects Walmart's core values

STAKEHOLDERS

• Walmart Leadership

• Care Leadership Team

• Strategy Team

• Finance

GOALS

• Develop and Implement a Comprehensive Care Strategic Plan

• Enhance Cross-Functional Collaboration

• Drive Management and Optimization of the Care Strategic Portfolio (Product, Tech, Third Parties)

DELIVERABLES

• A clearly defined and maintained business case for each program in the business with measures of success related to finance, people, transformation, and customer experience

• Business strategy, cases, roadmaps, annual plans, and long-range plans are reviewed and updated on a regular cadence (monthly) based on progress, trends, etc.

• Monthly and quarterly updates on strategic progress drive conversation, planning, and prioritization on a continuous basis

• Documented Risks and Issues and remediation plans resulting in little to no delay in delivery of solutions that drive the business forward

RESPONSIBILITIES

• I use my role as a strategic partner as a conduit to stay connected to the business, influence decisions, and connect the dots across the business and organization.

• I support my business leader by making sure they and their teams are aware of the overall state of H&W business and how their line of business is delivering towards that strategy.

• I work with my business leader to develop the business strategy, long-range plan, and annual plans aligned to the long-range plans using my expertise, knowledge, and abilities to lead conversations, decisions, and actions.

• I ensure the long-term plan for my line of business is up-to-date relative to the strategy and care trends.

• I provide visibility to my business leader, peers, and executive leaders on the current state of the strategy and how the business is performing to the strategy.

• I identify and call out any risks or issues that could impact delivery on the business strategy and then lead the resolution of the risk or issue.

• I articulate my LOB strategy in a way that others in and outside of the organization can understand and help our teams prioritize to stay in alignment with that strategy.

• I stay up to date on the strategies and progress of the other lines of business to identify overlaps and dependencies and work with my peers to connect these dots for the business.

• I am a change champion for improved ways of working across the organization.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $110,000.00-$220,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications
Bachelor’s degree in Business, Statistics, Social Science, Communications, or related field and 6 years’ experience in retail merchandising, operations management, or related area OR 8 years’ experience in retail merchandising, operations management, or related area.
2 years’ supervisory experience

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading a cross-functional team

Masters: Computer Engineering, Masters: Computer Science, Masters: Mathematics, Masters: Supply Chain, Masters: Transportation

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America