Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
SUMMARY
Assisting underwriters with servicing files and attaching information. Clerical duties and communication with other departments and with brokers as required.
ESSENTIAL DUTIES & RESPONSIBILITIES
Include the following:
- Assist underwriting staff with servicing files & attaching pertinent information to files
- Communicate internally with other departments via e-mail and telephone
- Communicate externally with brokers as required
- Clerical duties, such as filing and pulling files as required
- Preparing Certificates of Insurance
- Editing & formatting of documents using a variety of software & programs
- Reviewing documents for accuracy
- Other duties as assigned
CERTIFICATES, LICENSES & REGISTRATION
Not Applicable
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- A strong work ethic, good organizational skills and the ability to work within a team environment
- Strong writing/language, and people skills
- Interest in being involved with community outreach and company culture
- Well-developed typing skills, understanding of Microsoft Office
- Driven attitude & the ability to work under pressure and with strict deadlines
- Positive & professional communication skills
- Ability to multi-task in a fast-paced environment
- Time management skills & ability to consistently meet deadlines
- Must be organized & detail oriented
COMPETENCIES
- Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
- Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
- Decision Making Skills – Identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences.
- Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternative plan.
- Initiative – Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
- Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
- Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; Applies feedback to improve performance; monitors own work to ensure quality.
- Quantity – Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.
- Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed.
Salary $36,000-$40,000 CAD annually (based on experience)
The Power to Be Yourself
We are an Equal Opportunity Employer. Brown & Brown is committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Top Skills
What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals.
Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions.
Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®.
Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play.
With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
