BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit www.bitgo.com.
BitGo is seeking a Treasury Operations Specialist to join our growing Trust Operations team. In this role, you will provide operational support and customer service for banking transactions, ensuring the efficient opening and closing of accounts, accurate processing of transactions, and overall administration of accounts under our custody. You will work with internal and external teams to resolve account-related issues and continuously improve operational systems.
Key Responsibilities:
- Provide operational and customer support for banking transactions, ensuring smooth processing.
- Open and close accounts within our trust accounting system.
- Perform daily processing of transactions, including data input and system updates.
- Assist in system testing and contribute to process enhancements.
- Manage the administration and operational support of all accounts under BitGo’s custody.
- Respond to both internal and external inquiries with timely and accurate information.
- Act as a proactive problem-solver, troubleshooting account-related questions and issues.
- Work closely with the Trust Operations team and support cross-functional initiatives as needed.
- Take on additional responsibilities as required by Trust Management.
Skills and Experience:
- Minimum of 3+ years of experience in banking or trust operations, preferably with a background in digital asset management.
- Bachelor's degree required; preferably in Business, Accounting, or related field.
- Strong understanding of banking or trust operations, financial systems, and transaction processing.
- Excellent attention to detail with the ability to handle complex data and transactions.
- Ability to think critically and troubleshoot issues in a fast-paced, dynamic environment.
- Strong communication skills and a collaborative mindset.
Why Join BitGo?
Disrupting an industry takes vision, innovation, passion, and technical expertise. At BitGo, we are building the infrastructure that will shape the future of finance, and we need a team of dedicated, talented individuals to help us get there. We value ownership, craftsmanship, and open communication and are looking for colleagues who bring fresh, innovative ideas and a passion for problem-solving.
Here are just some of the benefits* of working at BitGo:
- Competitive base salary, bonus, and stock options.
- 100% company-paid health insurance for employees, partners, and dependents.
- Up to 4% 401k company match.
- Paid parental leave and paid vacation.
- Free custom lunches, dinners, and snacks.
- State-of-the-art computer equipment and workplace furniture.
- A collaborative and inspiring startup environment with exceptional colleagues.
*Benefits may vary based on location.
Why Cryptocurrency?
Cryptocurrencies are the most disruptive change the financial services industry has seen in years. By joining BitGo, you'll be part of a transformative team shaping the future of investing and financial markets. Don’t miss the chance to look back and say you were a part of the team that changed the world.
Top Skills
What We Do
BitGo is the leader in digital asset financial services, providing institutional investors and crypto platforms with liquidity, custody, and security.
In 2020, the company reached new milestones with the launch of BitGo Prime, the first and only deeply integrated, full-stack solution with custody, trading and lending. With the launch of BitGo Portfolio and BitGo Tax, the company also manages activities across wallets, exchanges and service providers.
In 2018, it launched BitGo Trust Company, the first qualified custodian purpose-built for storing digital assets. BitGo processes over 20% of all global Bitcoin transactions, and supports over 250 coins and tokens. BitGo’s customer base includes the world's largest cryptocurrency exchanges and spans more than 50 countries, including qualified custodial entities in Switzerland and Germany.
BitGo is backed by Goldman Sachs, Craft Ventures, Digital Currency Group, DRW, Galaxy Digital Ventures, Redpoint Ventures, and Valor Equity Partners.
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