The Role
The Transition Manager is responsible for overseeing production support and customer development, requiring strong project management skills. Duties include monitoring desktop support, handling contracts and SLAs, making decisions, problem solving, and managing operational budgets while also performing root cause analysis and reporting.
Summary Generated by Built In
Title: Transition Manager - Bilingual
Duration: Full-Time
Start Date: ASAP
Description:
- 12-15 years of experience in production support, customer development along with project management skills, monitoring and managing desktop support
Bonus Skills:
- Good communication skill in English and French is must
Responsibilities:
- Understanding of contracts & SLAs
- Communication skills in verbal and writing
- Strong decision making and problem solving skills
- Reporting
- Performing root cause analysis
- Managing operational budgets
- Good communication skill in English and French is must
The Company
What We Do
Vodastra Technologies is an IT services and solutions provider.
OnSite IT Support Services for Telecom, Utility and Energy, Retail, Technology and Services, Automotive, Pharma, Banking and Finance plus more industries and Management Consulting Services for Critical Enterprise Business processes.
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