Job Description
Disbursement Services is pivotal in handling client payments, meticulously ensuring fraudulent activities are thwarted to safeguard client accounts. With a close collaboration between teams in Texas and Bangalore, our efforts are synchronized across different time zones, with an EMEA and WHEM focused shift to cover different process and services within the team.
As Transactions Specialist III, you will be responsible for the Data Services or Payee Name/Positive Pay function within Disbursement Operations. You are responsible for daily transactions and its completion with 100% accuracy. Must meet the daily required SLA and target productivity. A quick learner and understands the flow of transaction processing in Disbursement Operations. Escalate matters when things are out of your scope.
Job responsibilities:
- Process all client's requests
- Sets up/Modify customer's account
- Pull checks as per clients request
- Process paid image exceptions against customer supplied payee name information
- Examine all exceptions are and either accepted (accurate) or rejected (the name on the check that does not match the customer supplied information)
- Scrutinize reponsibily of captured (in check processing) micr line information against customer supplied information utilizing an account level printout and the check image (Ivault)
- Perform cross processing within the function
- Work as part of a team and will be assigned individual responsibilities within that team.
- Contribute to meeting the team's goals and be a team player
- Make judgment calls regarding routine duties but refer non-routine situations to supervisors
Required qualifications, capabilities, and skills:
- Open to fresh graduates
- Strong Microsoft Excel skills
- Comprehend and communicate in English and translate
- Compare and verify data capture and data represented on screen
- Determine customer payment intentions when faced with varying information
- Stay focused during repetitive tasks
- Follow prescribed procedures. Flexible to learn new duties.
- Utilize data entry skills in various types of situations presented on a screen, including keying from machine written information, handwritten information.
- Work under pressure to meet deadlines and productivity/quality
- During peak volume periods and based on other business needs, additional hours working hours may be rendered.
Preferred qualifications, capabilities, and skills:
- Bachelor's degree in Finance and Accounting preferred
- Automation knowledge including Alteryx and UI Path is a plus
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.
Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.
Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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Employees engage in a combination of remote and on-site work.