Transactions Associate I - Receivables Operations

Job Description
If you want to independently manage and analyze background screenings, ensuring compliance with regulatory and firm policies, while effectively communicating with stakeholders and maintaining high standards in a fast-paced environment, you have found the right team!
As a Transactions Associate in Global Workforce Screening CIS Lockbox, you will be responsible for day-to-day activities associated with background screening for new hires, contingent workers and existing employees that are governed under US Citizenship & Immigration Services regulations, along with various regulations. Areas of responsibility include the analysis of background reports and other publicly available documentation, liaising with various stakeholders to provide instructions/troubleshooting and general onboarding responsibilities. Your primary responsibility will be to ensure the smooth onboarding for workers supporting Public Sector Receivable Operations and ensuring compliance with certain U.S. and regional laws and JPMC policies.
Job responsibilities

• Ability to work independently while ensuring adherence to deadlines and compliance with regulatory and/or firm policy requirements.
• Understand and maintain adherence with client onboarding requirements, including but not limited to background check processing, record-keeping and tracking.
• Review and analyze contingent worker, new hire, and employee background screenings in adherence with the Global Workforce Screening & General Lockbox Security Guidelines and Policy.
• Communicate with internal employees/contingent workers, external candidates, recruiters, LOB onboarding partners and other stakeholders via inbound/outbound calls and emails.
• Analyze submitted documentation to determine whether it meets eligibility requirements & utilize critical thinking skills to research and review multiple sources of information to confirm accuracy within the decision-making process.
• Implement exceptional interpersonal skills, both written and verbal to provide efficient customer service when resolving employee screening data related issues.
• Manage large volume of data handling with integrity and high-quality follow through while maintaining compliance standards.
• Skillfully work in a fast-paced environment and adhere to strict daily deadlines including being able to effectively manage through peak volume periods.
• Successfully complete comprehensive training program on all Global Workforce Screening, CIB & Public Sector Receivable Operations requirements.
• Provide support within Global Workforce Screening and to Public Sector Receivable Operations and Onboarding partners, as necessary & assisting during CIS audits as Subject Matter Expert & perform annual review of regulatory requirements to determine if operational changes are needed.

Required qualifications, capabilities, and skills

• 5+ years relevant work experience.
• Robust analytical and organizational skills, with strong attention to detail.
• Experience with handling highly confidential data in a sensitive and secure manner.
• Proficient Microsoft Office Skills

Preferred qualifications, capabilities, and skills

• Demonstration of learning agility for various systems and processes.
• Highly disciplined, an initiative-taker with the ability to execute on assignments independently.
• Ability to investigate, ask probing questions, and collect various information to make sound decisions.
• Willingness to embrace, drive and implement changes when needed.
• Knowledge of government regulatory frameworks; Public Sector Receivable Operations-specific experience highly preferable
• Adequate customer service skills to manage and resolve employee data related issues.

Work Schedule: Monday - Friday 8:00 am - 4:30 pm
The position may require you to work non-traditional hours and or additional hours as business needs arise.
A Government Security Clearance may be required for this position. This includes, but is not limited to:

• Fingerprints
• Credit Check
• Employment History
• Tax Filing History (possibly)
• References (possibly)
• Proof of U.S. Legal Permanent Residence up to 7 years

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.