Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.
Responsibilities:
- Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures
- Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
- Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
- Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units
Line of Business Job Description:
The Securities Settlement & Custody Operations Teams play a significant role within Global Wealth & Investment Management and Private Bank. Our dynamic department is responsible for the settlement and custody of assets, as well as sub-accounting services such as recordkeeping. Our teams are relied heavily upon for participation in projects and initiatives that help promote responsible growth for the business and our Clients. We focus on minimizing risk and promoting a positive Client experience. Teams interface daily with Financial Advisors, Investment Managers and Internal and External Business partners to provide all manners of operational support for Merrill Lynch and Private Bank accounts.
Opportunities exist for team members to develop leadership, project management and technological skills. We offer excellent career development opportunities to foster skills and talent.
The Securities Settlement & Custody Operations Department's responsibilities include but are not limited to the following:
- Provides relationship management for roughly 650 Domestic and Offshore Mutual Funds and Alternative Investment Fund Companies.
- Manages the relationships and sub-accounting services for over 30,497 securities representing domestic and offshore Mutual Fund, Alternative Investment and Money Market positions.
- Resolves Cash and Position discrepancies in over 600 Settlement and Custody ledger accounts for Mutual Funds and Alternative Investments.
- Mitigates risk by supporting the accuracy of cash settlement, custody oversight for Mutual Fund, Alternative Investment and Money Market positions for Private Bank and Merrill Lynch Clients.
- Ensures a positive Client experience by delivering Clearance, Settlement, and Custody Services for 11.4 million domestic and foreign trades, 1.5 million corporate actions and 12.3 million income payments annually.
Required Skills:
- 1-2 years settlement, reconciliation, or trading experience
- Strong understanding of recordkeeping practices, systems, file layouts and structures.
- Excellent verbal and written communication skills
- Analytical thinker
- Ability to prioritize multiple tasks while paying attention to details as well as maintaining quality standards.
- Manages risk effectively.
- Ability to load, manipulate and process data using various database tools.
- Strong outlook skills
- Strong Excel skills for data reporting
- Attention to Detail
- Time Management
Skills:
- Attention to Detail
- Customer and Client Focus
- Oral Communications
- Prioritization
- Problem Solving
- Account Management
- Analytical Thinking
- Coaching
- Written Communications
- Mentoring
- Research
- Result Orientation
Shift:
1st shift (United States of America)
Hours Per Week:
40
Top Skills
What We Do
We make financial lives better for our clients and our communities through the power of every connection. Our employees are at the heart of this purpose, and are key to driving responsible growth.
Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.
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