Job Description
Job Title: Training Specialist (RQ09008)
Location: Bay Street, Toronto, ON (Onsite)
Ministry: Ministry of Solicitor General
Security Level: CRJMC
Closing date: 04/02/2025
Evaluation/Criteria:
Criteria 1: Training Development and Delivery Skills - 40 Points
- Develop and deliver training for CE & F&O configured environments.
- Demonstrated ability to develop and deliver comprehensive training tailored to Dynamics CE & F&O environments, ensuring effective knowledge transfer.
- Provides Microsoft Dynamics CE – F&O application and product training to both technical and non-technical users.
- Extensive experience in delivering training that caters to diverse audiences, ensuring comprehensive understanding of application functionalities.
- Creating content in various formats that serves users with the information they need to support training and change management.
- Proficiency in creating versatile training content that supports effective training and facilitates change management initiatives within organizations.
Criteria 2: Technical and Content Creation Skills - 30 Points
- Experience with designing and delivering Microsoft Dynamics-based training courses with authoring tools including Articulate Storyline and Rise; Camtasia, Vyond, MS Office Suite and more.
- Proficiency in using a variety of authoring tools to design and deliver engaging and interactive Dynamics-based training courses.
- Designing storyboards and developing digital training content from a variety of sources including business processes, system test cases, workflows, etc. Expertise in storyboard design and digital content development using diverse sources.
- Ability and experience in interpreting data and technical documentation for the design and development of training material: Capability in analyzing and interpreting technical data and documentation.
- Familiar with AODA requirements for both interactive e-learning and written manuals: Familiarity with Accessibility for Ontarians with Disabilities Act (AODA) requirements.
Criteria 3: Communication and Facilitation Skills - 20 Points
- Design content to follow standards for inclusive, plain language user-centered design: Expertise in designing content that adheres to inclusive, plain language principles.
- Well-versed in facilitation techniques and approaches to distill technical information for non-technical business users: Skillfulness in employing facilitation techniques to simplify and communicate technical concepts effectively.
- Skilled at leading synchronous, interactive and engaging virtual training sessions in organizations. Ability to conduct engaging and interactive virtual training sessions.
Criteria 4: Practical Experience and Application - 10 Points
- Demonstrated experience with using Microsoft Dynamics CE and F&O platforms in business settings: Extensive practical experience in utilizing Dynamics CE and F&O platforms in real-world business contexts.
- The ability to demonstrate practical knowledge, experience and application with using the Microsoft Dynamics CE and/or F&O environment(s): Demonstrated practical expertise and application proficiency in utilizing Microsoft Dynamics CE and/or F&O environments.
Knowledge Transfer
What needs to be KT
- Storyboards
- Authoring tool including all source and project files
To whom
- Managers/Project Manager/Team Members
When
- 1:1 meetings / team meetings / documentation on SharePoint site, throughout the duration of the project life cycle etc
Qualifications
Experience and Skill set Requirements
Mandatory Requirements
- The ability to demonstrate practical knowledge, experience and application with using the Microsoft Dynamics CE and/or F&O environment(s).
- eLearning authoring (instructional design and development)
Desired Skills and Experience
- Demonstrated experience with using Microsoft Dynamics CE and F&O platforms in business settings
- Experience with designing and delivering Microsoft Dynamics-based training courses with authoring tools including Articulate Storyline and Rise; Camtasia, Vyond, MS Office Suite and more.
- Well-versed in facilitation techniques and approaches to distil technical information for non-technical business users.
- Skilled at leading synchronous, interactive and engaging virtual training sessions in organizations
- Ability and experience in interpreting data and technical documentation for the design and development of training material
- Ability to develop role-based training for a various business users within an organization
- Extensive knowledge in learning measurement and evaluation including administering competency-based assessments
- Familiar with AODA requirements for both interactive e-learning and written manuals.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Top Skills
What We Do
BuzzClan is a technology consulting firm collaborating to provide software, advisory, implementation, transformation and staffing services. We provide systems integration, IT consulting, managed services and workforce solutions to public and private sector clients.
BuzzClan is a certified partner for most Tier-1 Cloud, Software & Hardware Providers, including Oracle, Amazon, Microsoft & Saviynt.
BuzzClan is committed to providing substantive business value on each and every client engagement. We do this through a combination of industry-specific business expertise, technical skills, proven project management methods and our “onsite - off-site - offshore” delivery model. We strive to work in partnership with our customers to build high-performance teams and create business solutions that will last.
Vertically Integrated solutions company
Full ownership of the solution
The combined experience of more than 250+ years
Various OEM Certifications such as OCP, PMP, AWS, MS Azure, etc.
Onsite presence across the North American(US & Canada) clients
Near-Shore & Offshore presence
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