Your Role
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Ability to develop training concepts based on customer segments, our full MCS solutions, sales best practice, objection handling and competitive analysis.
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Strong ability to develop different types of digital content such as eLearning, How to Videos and other digital means.
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Delivering training through various methods, such as webinar, congresses, customer support, classroom training and other digital methods.
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Adhere to the global learning management processes in terms of certification, learning paths and validation of training material.
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Liaise with the relevant business sectors/marketing and other internal stakeholders to support e.g. product launches, global learning initiatives etc,
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Constantly communicating with customers and other departments to expand and disseminate knowledge of product and solution acceptance, application trends, customer needs and competitive information
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Collects and shares global best practices as well as successful objection handling and continues to develop training on this basis
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Application and Sales support at customer sites as part of personal development and content enrichment.
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The ability to work closely and independently in functional teams on a international level.
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Answer technical questions that come from different departments, such as the Support hotline.
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Supports the QM department in dealing with complaints
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International travel required from time to time to support global training activities.
Your Profile
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Education Degree in Business Management or similar, or medical science, medical technology or engineering science
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Work Experience +5 years Specific Knowledge
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Fluent in English, Additional languages a plus.
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Strong communication skills
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Experience in solution selling, with solid experience in Neurosurgery a strong advantage
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Solid clinical understanding of Microsurgery specifically in Neurosurgery
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Proven ability to develop Training concepts for classroom and digital purposes
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Must have a solid understanding of sales excellence as well as connectivity in Medical technology
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Have solid commercial understanding for example: patient journey, customer workflow and customer segments
Your ZEISS Recruiting Team:
Sabrina Rieker
Top Skills
What We Do
ZEISS is an internationally leading technology enterprise operating in the fields of optics and optoelectronics. In the previous fiscal year, the ZEISS Group generated annual revenue totaling 10 billion euros in its four segments Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets (status: 30 September 2023).
With around 43,000 employees, ZEISS is active globally in almost 50 countries with around 30 production sites, 60 sales and service companies and 27 research and development facilities (status: 30 September 2023). Founded in 1846 in Jena, the company is headquartered in Oberkochen, Germany. The Carl Zeiss Foundation, one of the largest foundations in Germany committed to the promotion of science, is the sole owner of the holding company, Carl Zeiss AG.
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Imprint: http://zeiss.com/publisher
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