Training Expert

The Training Expert will be part of the HR team reporting to the People Services Lead.
Key Responsibilities:

• Training design and implementation

• Tracking and monitoring of the Global and Local Required Learnings for ING Staff and consequent reminder activities

• Arrange logistics around training: Training sessions organization, enrollment process management, room/virtual set-up, handouts and training material preparation

• Management of the online training platform and the related functionalities and reports by creating ad hoc / standardized/regular reports)

• Evaluation of the training programme (Satisfaction surveys implementation)

• Learning vendor management (RfI/RfP process, decision making, vendor comms, testing, contracting, learning administration, invoicing)

• Ensuring a WOW experience also within the virtual trainings that will be organized, finding new and innovative ways for interaction • Funded training program management with the support of experienced consultants

• Liaise with other functions to co-ordinate/complete exit activities e.g. return of company property and security passes, removal from mailing lists, and IT access.

• Reporting

• HR Dashboard

• Headcount or FTE analysis/reports

• New hires, exits, job changes

• Be first point of contact (for Training/Development and answer questions coming from employees or managers (phone, chat, mail, …)

Requirements:

• 4-7 years of experience in a similar role

• Bachelor or Master's degree in economics or humanistic disciplines

• Excellent communication skills, both written and verbal

• Good knowledge of Microsoft Office (in particular Excel and Power Point)

• Fluent in Italian and in English

• Proactive approach

• Analytical skills with close attention to details

• Collaborative attitude

• Result driven and problem solver

• Previous experience with funded trainings will be a plus

• International background and experience, i.e. Erasmus, will be a plus

Location: Milan

Duration: Permant

About ING

ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional. Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.
#doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world.
‘do your thing’ is about people being free to live the life they want to live, knowing that they will make their world a little better for it.
Do you think you are "a step ahead"? Apply now! 

The benefits of joining ING

In addition to being a part of a great team, working in a fun and innovative environment, we offer:

• Super flexible smart working

• Competitive base salaries and performance based bonuses

• Diverse cultures & Innovative mindsets

• International Environment

• Commitment to sustainability

• Lots of training development opportunities to help you grow

• Lots of moments dedicated to physical and mental well-being

• A special day off when it is your birthday: we call it #doyourbirthday!

• And of course we can’t forget: free water & coffee at the office! 
   

Our Commitment

Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.