Training Coordinator

Training Coordinator Job Description

Location: Minneapolis, MN (remote considered for the right candidate)

FLSA Status: Exempt

Job Status: Full Time

Work Model: Hybrid

Work Schedule: Monday–Friday with occasional evenings and/or weekends

Vehicle Required: No

Amount of Travel Required: 20-25%

Positions Supervised: None

Reports To: Program Training Manager

At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life’s challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community’s resources — can ease those burdens and effectively connect members to health care. Our mission-driven and member-focused company is seeking an experienced and self-motivated Training Coordinator.

Reporting to the Program Training Manager, the Training Coordinator will play a critical role in cultivating a culture of creativity, innovation, and continuous learning at our company. This role will support employee learning across the full lifecycle, beginning at onboarding. Reema uses a tech enabled approach to our service delivery, so training will involve supporting employees to use our technical tools correctly and efficiently. Moreso, our work is heavily based in meaningful relationships, so this trainer will be helping to design and deliver training content with a heavy emphasis on social emotional learning. 

Responsibilities:

• Design, deliver, and iterate effective training content and learning materials to onboard all members of our Care Teams. Communicate effectively with participants and stakeholders regarding training schedules, requirements, and desired outcomes.
• Travel to new markets to provide in-depth training for employees. Model the organization's core values during training, creating a consistent and reinforcing experience for participants.
• Create training schedules and collaborate with subject matter experts to coordinate and execute ongoing professional development opportunities for Care Teams.
• Assist with maintaining and improving the company’s Learning Management System, Knowledge Base, and other information systems. Collect and use data to improve future training sessions.
• Act as a point person for employee training questions and foster an environment of ‘no bad questions’ and continuous learning.

Requirements:

• Minimum of 3 years experience in training development and delivery, organizational development, or education (can be substituted with equivalent experience in community health work, social services, behavioral health care, or a related field).
• Knowledge of adult learning theory and an ability to teach a diverse group of individuals.
• Exceptional organizational skills and close attention to detail.
• Strong oral and written communication skills, including facilitation skills for small and large groups in in-person, hybrid, and remote settings.
• Driven, outgoing, and positive personality.

Preferred Skills & Experience:

• Proficiency with Canva, Adobe, or similar design software.
• Experience with TalentLMS or similar learning management systems.
• Experiencing conducting train-the-trainer sessions and/or coaching.
• Experience in a high-growth startup environment.

Benefits: 

• Competitive Salary and Equity Package
• Medical, Dental, and Vision Insurance
• HSA, FSA, and Life Insurance Options
• 401(k) Retirement Savings with Company Match
• Employee Assistance Program
• Flexible Schedules and Remote Work
• Technology Stipend
• Accrued Paid Time Off
• Paid Family and Medical Leave

As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. 

Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate.