Trade Servicing Analyst

Job Description
Join our Agency Lending Department, where you'll support critical operations in Settlements, Contract Compare, and Billing processes. Leverage your capital market knowledge to drive team performance and deliver client-focused solutions.
Job Summary
As a Trade Support Analyst within the Agency Lending Department, you will be responsible for supporting daily operations related to trade settlements and contract management. You will be expected to work under pressure to meet deadlines, liaise with stakeholders, and enhance team performance. Your role will be pivotal in aligning operations with broader business strategies and delivering client-centric solutions.
Job responsibilities

• Deliver solutions that meet client, customer, and stakeholder needs while aligning with firm priorities.
• Drive performance by inspiring each team member to achieve and sustain high performance.
• Build a high performing team and enable them to deliver exceptional results.
• Foster an environment where all team members can contribute to their full potential.
• Coach team members to learn, grow, and achieve their goals.
• Provide and solicit timely, actionable feedback to help each team member improve and grow.
• Support and encourage each team member as they pursue their career goals.
• Ensure daily operations are managed within the key operational parameters determined.
• Communicate and influence behavior upstream and with partners to improve results.

Required qualifications, skills and capabilities

• Provide hands-on leadership to the Agency Lending Trade Management/Settlements team.
• Understand the Trade Life Cycle and Settlements to ensure effective management.
• Ensure day-to-day operations are managed within the key operational parameters determined.
• Align priorities with the broader business strategy to drive success.
• Communicate and influence behavior upstream and with partners to improve results.
• Prioritize and deliver results to achieve business objectives efficiently.
• Identify issues and escalate them as needed for timely resolution.
• Identify ways to improve processes and procedures to enhance quality and productivity.
• Identify and deliver appropriate solutions that address the needs of clients, customers, and stakeholders.
• Anticipate and promptly address client, customer, and stakeholder needs.

Preferred qualifications, skills and capabilities

• Demonstrate a strong understanding of the Trade Life Cycle and Settlements.
• Exhibit leadership skills to motivate and unify a team across geographies.
• Adapt to change and effectively manage transitions within the organization.
• Build relationships with diverse groups and senior executives to foster collaboration.
• Apply logical and reasoning abilities to solve complex problems.
• Leverage people management experience to guide and develop team members.
• Showcase excellent business writing and verbal English communication skills.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.