Title Coordinator

CENTRAL TITLE DIVISION

Job Description:

Summary:

This employee is responsible for coordinating commercial multi-site and multi-state refinance and sale transactions under the direct supervision of a Senior VP and Underwriting Counsel; for answering inquiries from customers and staff on pending transactions; and for maximum levels of customer satisfaction in the providing of title and closing services.

Essential Duties and Responsibilities:

• Order entry of all new orders and placement of orders with direct offices and agents across the country.

• Coordinate receipt of title work from order entry through to policy issuance. Manage delivery to customer.

• Coordinates with all customers to confirm all required documentation is provided prior to closing.

• Maintains a close communication with examiner, underwriters making sure all files are ready to close.

• Liaison between customers and offices preparing title work.

• Assist department with other administrative responsibilities.

• Performs all other duties as assigned by supervisor.

Essential Duties and Responsibilities (continued):

• Complies with Company policies, procedures, regulatory requirements and completes mandatory company compliance training by prescribed deadlines.

• At a minimum, the ability to work your scheduled work hours, Monday through Friday.

• Ability to work overtime as requested by management.

• Dependable, reliable and punctual attendance is required, which may include in-office attendance or attendance at company, industry or other events that occur outside regular business hours.

• Ability to accept supervision and direction, as well as constructive feedback.

• Ability to collaborate and interact effectively and professionally with all levels of management, employees and customers by email, phone, video conferences and in person.

• Demonstrates courtesy, flexibility, professionalism and is proactive and responsive to supervisor/manager, co-workers and customer needs and expectations.

Knowledge and Skills Required:

• Basic computer skills including proficiency in Microsoft Office Suite and Outlook.

• Ability to work in fast paced environment while successfully performing under extreme time constraints and meets prescribed deadlines.

• Strong attention to detail with excellent organizational skills, with ability to prioritize and handle multiple tasks and projects.

• Ability to act independently with sound judgment and take initiative.

• Written and verbal communications are clear, grammatically correct and

• business appropriate.

• Actively listens and is mindful of the role body language, gestures and other nonverbal actions can play in communication. Communication and Interpersonal Skills:

• Excellent professional written, verbal, listening and communication skills.

• Must be a personable, positive, and professional representative of the company.

• Ability to foster, develop and maintain professional and collaborative working relationships. Must be able to get along with others, i.e., peers, employees, supervisors, outside customers, and vendors. Lead by positive example.

#LI-KT1

The estimated pay range stated represents the typical pay range for this position or similarly employed employees or employees performing substantially similar work. Factors which may be used to determine the actual pay rate may include, but are not limited to, education, training or experience; seniority; merit and work performance; quantity or quality of production; regional differences in compensation; differences in local minimum wages, or ability and effort.

Position's Pay Range:

$24.00 - $30.00

Benefits may include:

• Comprehensive medical, prescriptions, dental and vision plans

• 401(k) plan with a discretionary company match

• Shareholder Purchase and Reinvestment Plan

• Basic life and accidental death and dismemberment insurance premium paid by the company

• Voluntary supplemental life insurance for employees, spouses and dependent children

• Fertility and Family Building Benefits

• Paid Disability benefits

• Paid time off programs

• 11 Company paid holidays per year

• Flexible spending account

• Health savings account (available to High Deductible Health Plan participants only)

• Employee Assistance Program

• Educational Assistance Program

• Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance

• Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge

• Transportation benefit plan for mass transit, parking and vanpool, in several markets

Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.

For California applicants, please click the following link to view our CCPA Applicant Notice

Old Republic Title is an Equal Opportunity Employer