Timed Text Coordinator

Welcome to Warner Bros. Discovery... the stuff dreams are made of.
Who We Are...
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
*Must be able to work a hybrid model (2 days onsite) out of our Knoxville, TN office.*
Your New Role:
This position is part of a high functioning team responsible for the review, editing, reformatting, and finishing of timed text materials for multiple Warner Bros. Discovery groups that includes, but is not limited to, linear networks (Discovery, HGTV, The Food Network, etc), downstream digital/OTT partners (Max, Discovery +, iTunes, Google, Amazon, etc), and internal departments (Localization, Mastering, Servicing, etc). The group primarily covers episodic and short form content as well as a variety of marketing materials. The team is responsible for providing final accessibility materials and operational documents to partners, while contributing to client support strategies and adapting to a fast-changing industry with new technologies. This role also is also expected to provide periodic feedback on toolsets, contribute ideas for innovation, contribute thoughts for process improvement and implementing change.
Your Role Accountabilities:
Editorial and Finishing: Utilizing in house tooling and software, review and finish English timed text files provided by internal and/or external sources to ensure adherence to end-client and/or regulatory requirements (e.g. governmental, network/Post Production/Localization specifications, nonlinear partner guidelines)

• Coordinates with manager and other staff to complete each day's schedule.

• Utilizes production materials with internal tracking tools for work queue management.

• Edit timed text materials to ensure match of program audio and time code; this may include correcting discrepancies/errors between supplied timed text and program audio or modifying text based on technical requirements and partner specifications.

• Utilize internal databases and reference materials to research names, terms, locations, foreign phrases, etc. to ensure timed text accuracy

• Ensures work output complies with brand standards, department needs, and applicable regulations.

• Handles sensitive and confidential material appropriately & securely

• When needed, manually transcribe text from audio soundtrack of programs.

• Performs final review of timed text materials to confirm material is free of grammatical, spelling, formatting, and punctuation errors, ensuring proper positioning as appropriate.

Innovation & Development:

• Contribute to new initiatives/workflows that support new business models

• Engage with and provide feedback on new technologies to further improve timed text efforts

• Perform special projects as necessary

• Personal training and development to improve skills and technical ability

Administrative:

• Participates in team meetings

• Work with team Manager to assess appropriate self metrics

• Assist in compiling self and team metrics for reporting

Qualifications & Experiences:

• Minimum 3 years experience in timed text, transcription, captioning, scripting, or related field

• Experience with timed text software (i.e. captioning, scripting, subtitling)

• Experience in production, broadcast, media accessibility, or other related fields

• Project management experience

• English must be the candidate's primary language

• Excellent command of English is necessary, including understanding of grammar, idiomatic expressions, cultural references, homonyms, proper names, and slang.

• Superb listening skills to ensure timed text matches audio for both correctness and sync

• Attention to detail is crucial for noting various aspects of timed text including, but not limited to, the spoken word, audio cues, sound effects, and tone that need to be provided to viewers and end clients

• Strong skills in text editing and proofreading are necessary to ensure timed text are free of errors and grammatically correct. This also includes being able to format and present text in a clear and readable manner.

• Proficiency in project management, instant messaging, and productivity programs (i.e. Excel, Word, Slack)

• Ability to collaborate with internal and external peers

• Ability to adapt work pace and priorities in order to meet deadlines and goals in a fast-paced environment

• Ability to learn software, systems, and technical processes relevant to timed text production and administration

• Advanced typing speed (75wpm or more) would be preferred

• Strong organizational skills with the ability to act independently and responsibly

• Excellent written and verbal communication skills to exchange complex information related to assigned activities

• Employees will also perform other duties and responsibilities as assigned

• College preferred (but not essential), with emphasis on language studies, film or TV, communications or equivalent work experience.

• Familiarity with various standards and regulations related to timed text accessibility.

How We Get Things Done...
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.