Territory Support Coordinator (TSC)

Overview of Responsibilities
The Territory Support Coordinator (TSC) will be part of the Inside Sales team, reporting to the Sales Operations Manager. Acting as a liaison between the Customer Experience and Account Development Coordinator teams, the TSC will support ADCs and RSMs in managing and growing sales territories while ensuring a top-notch customer experience. Assigned to a specific geography, the TSC will handle quotation generation and follow-up, respond to customer RFQs, engage with customers, and coordinate with ADC/RSM teams on key quotations. Additionally, the TSC will manage sales for select Rest of World (ROW) regions, including order entry, quotation generation, and follow-up.
Key Job Elements

• Support sales, growth, profit, performance, customer satisfaction, and territory growth goals
• Proactively engage with customers
• Respond to customer RFQs and quotations promptly and accurately
• Follow up with customers to confirm receipt of quotations
• Gather market intelligence on competition, order timing, forecasts, and quotation conversion
• Track customer information in the CRM
• Collaborate with Inside and Outside Sales teams
• Maintain and expand product and technical knowledge
• Accurately enter contract review eligible orders and assist with administrative tasks.
• Grow assigned ROW customers and territories, meeting sales revenue and GP targets.
• Perform other duties as assigned

Qualifications
Required:

• Strong organizational skills
• High attention to detail and accuracy
• Active engagement and initiative
• 3-5 years of experience in inside sales or a related technical sales field
• Proficiency in Microsoft applications (Word, Office, Excel, PowerPoint, D365)

Preferred:

• Project management skills and experience
• Technical sales experience

Kurt J Lesker Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. KJLC is committed to providing reasonable accommodations for persons with disabilities (unless doing so will result in undue hardship). If you need a reasonable accommodation for any part of the employment process, please send an e-mail to our human resources department at [email protected] or call (412) 387-9200 to provide the nature of your request.